Sonic Drive-In

3.2
832 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lake Saint Louis, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6325 Ronald Reagan Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
6325 Ronald Reagan Drive, Lake Saint Louis, MO
63367, United States

Hours

Reviews

3.2
832 reviews
5 stars
259
4 stars
167
3 stars
103
2 stars
76
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders.

Food Quality

Food quality was frequently criticized, with reports of cold, undercooked, or incorrect items.

Customer Service

Many reviews highlighted poor customer service, including rude staff interactions and lack of acknowledgment from employees.

Management Issues

Several customers noted a lack of effective management, leading to disorganization and staffing problems.

Inconsistent Experience

While some customers had positive experiences, many others reported significant issues, indicating a lack of consistency in service and food quality.
  • RW
    Ryan W
    Dec 29, 2025
    3.0
    At least 50 to 85% of the stalls do not work, either for picking up or placing an order there. Usually pretty quick in the drive-thru though.
  • SM
    Susan Mengersen
    Dec 22, 2025
    1.0
    Footlong hot dog was horrible! Too much relish, the hotdog was not even cooked. Got sick. Will never eat there again!
  • PB
    Pete Barsos
    Dec 12, 2025
    1.0
    The SUPER helpful employees will apologize for your wait, hand you 1/5 food items you ordered. And when you go to have something done about that the once again super helpful employees will tell you to hit the button on your mobile order slot that doesn’t exist so you can ask them to bring you the food you’ve already waited too long for. Absolutely not. If you don’t want someone at the door getting the food you should have bagged… bag it.
  • JJ
    Jessica
    Dec 5, 2025
    1.0
    TRASH!!!! They need to fire they lady at the drive thru TERRIBLE AND RUDE!!!!!
  • HB
    Hanna Bracci
    Nov 23, 2025
    1.0
    Went here tonight, waited so long and the employees were just screaming at each other only for them to redo half my order bc it was Incorrect. Cheese fries were rubber we didn't even eat our food it was So bad