Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders.
Food Quality
Food quality was frequently criticized, with reports of cold, undercooked, or incorrect items.
Customer Service
Many reviews highlighted poor customer service, including rude staff interactions and lack of acknowledgment from employees.
Management Issues
Several customers noted a lack of effective management, leading to disorganization and staffing problems.
Inconsistent Experience
While some customers had positive experiences, many others reported significant issues, indicating a lack of consistency in service and food quality.