Panera Bread

3.7
650 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lake Saint Louis is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
861 Robert Raymond Drive, Lake Saint Louis, MO
63367, United States

Hours

Reviews

3.7
650 reviews
5 stars
299
4 stars
120
3 stars
58
2 stars
51
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration and dissatisfaction.

Food Quality

Numerous reviews indicated a decline in food quality, with complaints about incorrect orders, missing ingredients, and overall unsatisfactory meals.

Inventory Issues

Customers frequently noted that the location was out of various menu items, which negatively impacted their dining experience.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and restrooms, contributing to a negative atmosphere.

Staffing Problems

Many customers observed that the location appeared understaffed, leading to slow service and operational inefficiencies.
  • SS
    Scott Schulz
    Nov 6, 2025
    2.0
    The Lake St. Louis Panera consistently has the slowest service. The management team needs to significantly work on training and processes. I would recommend corporate visit and review processes to ensure they are aligned with company standards.
  • CT
    Carley Tons
    Nov 1, 2025
    1.0
    Patti will scream at you for no reason. I asked a simple question quietly to her co worker standing by the baked goods about a bakery item and she started loudly screaming at me and publicly embarrassed me resulting in me starting off my morning in tears. I walked out without saying anything and will not be back. I was getting ready to make a large purchase for a group and she instantly caused Panera to forever lose my business. I have been a loyal customer to Panera since 2010 and to this particular location since 2019. I notified corporate immediately but I felt as though this appaling interaction required a public review.
  • MT
    Matt Toal
    Oct 19, 2025
    1.0
    Just moved to the area and I’m trying new food options. I asked for smokehouse bbq chicken sandwich w/o onions. I take one bite, and it was just bread and cheese (no chicken at all) ruined the experience and definitely won’t be coming back
  • CI
    CALM InMO
    Oct 6, 2025
    1.0
    Twice now I have ordered through the app, gone to pick it up (I do drive thru because of a bad knee) only to be told at window they are are out of what I ordered. Their inventory tracker or whatever you call it does not work. What I learned is they will give your food away to walk ins first. I'll try the one on K next and if same issue McAllister's will be in my future.
  • JE
    John Estill
    Sep 27, 2025
    1.0
    Most jacked up service I have ever experienced. So slow that I am literally writing my review as I wait. Been sent to different places to get food and customers are incredibly confused as not clear guidance i given. What a joke of a place.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Lake Saint Louis accept reservations?

No, Panera Bread in Lake Saint Louis does not accept reservations.

What are the opening hours of Panera Bread in Lake Saint Louis?

Panera Bread is open every day from 6:00 AM to 8:00 PM.