McDonald's

3.1
1440 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
885 Robert Raymond Dr, Lake Saint Louis, MO
63367, United States

Hours

Reviews

3.1
1,440 reviews
5 stars
417
4 stars
273
3 stars
205
2 stars
140
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Several reviews mentioned cold or undercooked food, as well as issues with freshness and incorrect items.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others highlighted poor management and lack of assistance.

Cleanliness Concerns

Multiple complaints about unsanitary conditions in the restaurant and bathrooms.
  • BJ
    Brandon Joseph
    Jan 1, 2026
    1.0
    Waited over 1 hour and 20 min for a line that was 7-8 cars at 3am. If you think you want it just go home it’s not worth it.
  • DD
    Drty Ducksux
    Dec 29, 2025
    1.0
    This place NEVER lets the app work for mobile pickup! If its dinner, it says not available. If its breakfast, all items are not available! IDKW they won't take mobile orders, but seriously just pissses me off because they don't want to work!!! Doesn't matter what time of the day I try to order!!! It always say address temporarily unavailable!!!
  • AA
    Angela Ayers
    Dec 21, 2025
    2.0
    I order a steak,egg, and cheese bagel and got a muffin with bacon. I guess it was to difficult
  • ME
    Maria Edington
    Dec 14, 2025
    1.0
    I went through the drive-through and waited in a line wrapped around the building for about 15 minutes. Eventually, an employee came out carrying a dozen bags and had each car sort through them to find their own order. After leaving, I realized I was given the wrong sandwich. I went back inside, waited again for someone to come to the counter, and when I explained the issue, they took the incorrect sandwich and put it back under the warmer before handing me the correct one without a word or an apology. I was shocked by the poor food handling and complete lack of customer service.
  • AR
    Alexandria Renick
    Dec 12, 2025
    1.0
    The food is fine. There is no customer service at all. You can stand at the counter all day. I get things being automated but you have to be able to talk to a person.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in service at McDonald's on Robert Raymond Dr, Lake Saint Louis?

McDonald's is open 24 hours a day, 7 days a week for dine-in service.

When is the McDonald's drive-thru open?

The drive-thru at McDonald's on Robert Raymond Dr is open 24 hours, every day of the week.