McDonald's

3.1
1434 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
885 Robert Raymond Dr, Lake Saint Louis, MO
63367, United States

Hours

Reviews

3.1
1,434 reviews
5 stars
414
4 stars
275
3 stars
205
2 stars
138
1 star
402

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a generally negative perception of service.

Food Quality

Many reviews highlighted issues with food quality, including cold or undercooked items, incorrect orders, and unsanitary conditions.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, indicating that positive experiences do occur.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and mold in drink dispensers.

Inconsistent Experience

Customers noted a wide range of experiences, with some visits being satisfactory while others were disappointing, suggesting inconsistency in service and food quality.
  • SE
    Suzy Ervin
    Nov 11, 2025
    1.0
    The worker tossed the delivery order on the shelf, turns out the order wasn't the full order. And the price customers pay for delivery food, just to not get their order, makes this unacceptable. No I am the Delivery Driver. Not the customer.
  • LB
    Lori Browne
    Nov 10, 2025
    1.0
    NOT 24 HOURS! Planned to stop on the way to the airport at 4am only to find this location is closed.
  • TA
    tyler ahern
    Nov 9, 2025
    1.0
    waited 12 minutes in the drive through for the staff refused to take our order during hours of operation. 11/09/25. 3:21 am. why change your hours to stay open later if you don’t want the business. fire those lazy employees. if I could give 0 stars I would.
  • MR
    Mat Resse
    Nov 3, 2025
    1.0
    On Friday the 31st of October I tried to order my food online as I always due from the app and I had problems doing that at 7:20 PM so I went into the restaurant itself and I stand there for about 5 minutes which can be seen on camera just watching a manager on his cell phone and never acknowledged me. when the young lady came to me to help me I told her what my problem was and she couldn't help so she got that same manager whose name is Aaron. I asked him if I could speak with a manager and he said he was a manager and I told him It was rude to have me just waiting and he said okay. I said is that all you have to say he said do you want to order something. I've never been treated so bad in my life.
  • RK
    Rebecca Kepts
    Oct 29, 2025
    5.0
    Just wanted to tell everyone who worked last night great job. I work fast food and I think people should do reviews for jobs well done. So i thought I would share my experiment with everyone. This is the first mcdonalds that I got fresh food from. I get off of work at 12 so everything is closed so I thought I would stop by and get something for me and my daughter we are both happy to get great food from. It was delicious. I hope you guys keep up the great work. We will be back for sure.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in service at McDonald's on Robert Raymond Dr, Lake Saint Louis?

McDonald's is open 24 hours a day, 7 days a week for dine-in service.

When is the McDonald's drive-thru open?

The drive-thru at McDonald's on Robert Raymond Dr is open 24 hours, every day of the week.