Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Several reviews mentioned issues with food temperature and quality, including cold and improperly prepared items.
Staff Behavior
Feedback highlighted instances of rude or unprofessional behavior from staff, including poor treatment of customers and employees.
Cleanliness
Customers noted cleanliness issues in the dining area and bathrooms, impacting their overall experience.
Mixed Experiences
While some customers praised quick service and friendly staff, many others had negative experiences, indicating inconsistency in service quality.
TM
Tmac Mueller
2 days ago
1.0
Food was not good
LC
Lizzy Cross
Nov 8, 2025
1.0
I went today with my boyfriend and we were trying to get our breakfast order because the app said they served breakfast until 10:59 am. Apparently that isn’t true at all. The manager said that the kiosk was slow in changing when the screens were still also in breakfast mode and the app was also in breakfast mode. She had me change my order to either a cheeseburger or a chicken sandwich, even though the entire time the kiosk and screens above the registers were still on breakfast. Even their system would’ve allow them to do lunch reward redemptions, yet they were forcing everyone to do change their breakfast reward to lunch.
DB
Danica Buschman
Oct 15, 2025
1.0
Place sucks
NB
Nicole Brown
Oct 7, 2025
5.0
Great service, quick and tasty!
MC
Mandie Croak
Sep 23, 2025
1.0
Asked for extra ice in my drink didn't get extra ice. So asked for a small cup of ice and got a DIRTY CUP OF ICE WITHOUT A LID
Found long black hair in my burger sent it back then it happened again DONT GO TO THIS ONE