McDonald's

3.4
1066 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1726 Bagnell Dam Blvd, Lake Ozark, MO
65049, United States

Hours

Reviews

3.4
1,066 reviews
5 stars
331
4 stars
227
3 stars
236
2 stars
108
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and even health concerns.

Staff Behavior

There were mixed reviews about staff behavior, with some praising friendly service while others criticized rudeness and poor management.

Cleanliness

Customers noted cleanliness issues, particularly in the dining area and bathrooms, impacting their overall experience.

Consistency

While some customers found the food and service to be consistent with McDonald's standards, others felt this location fell short compared to other franchises.
  • LC
    Lizzy Cross
    Nov 8, 2025
    1.0
    I went today with my boyfriend and we were trying to get our breakfast order because the app said they served breakfast until 10:59 am. Apparently that isn’t true at all. The manager said that the kiosk was slow in changing when the screens were still also in breakfast mode and the app was also in breakfast mode. She had me change my order to either a cheeseburger or a chicken sandwich, even though the entire time the kiosk and screens above the registers were still on breakfast. Even their system would’ve allow them to do lunch reward redemptions, yet they were forcing everyone to do change their breakfast reward to lunch.
  • DB
    Danica Buschman
    Oct 15, 2025
    1.0
    Place sucks
  • NB
    Nicole Brown
    Oct 7, 2025
    5.0
    Great service, quick and tasty!
  • MC
    Mandie Croak
    Sep 23, 2025
    1.0
    Asked for extra ice in my drink didn't get extra ice. So asked for a small cup of ice and got a DIRTY CUP OF ICE WITHOUT A LID Found long black hair in my burger sent it back then it happened again DONT GO TO THIS ONE
  • TC
    tresa cerny
    Sep 21, 2025
    1.0
    going thru the drive thru and told to wait. 5 minutes later, still no service. drove up to the 2nd window. that girl apologized and said she got distracted and forgot to take my order. reading thru posts, i see they are usually bad but especially on customer service. WENT TO JIMMIE JOHNS. better service. better food

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1726 Bagnell Dam Blvd, Lake Ozark?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services? If so, what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 10:00 PM.