Sonic Drive-In

3.6
1161 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kirkwood, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1002 S Kirkwood Rd for the ultimate SONIC experience!

Location

Sonic Drive-In
1002 S Kirkwood Rd, Kirkwood, MO
63122, United States

Hours

Reviews

3.6
1,161 reviews
5 stars
461
4 stars
260
3 stars
147
2 stars
68
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times at both the drive-thru and order stalls, often exceeding 20 minutes without service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality, citing issues like cold or undercooked items.
  • MI
    maria inman
    6 days ago
    1.0
    ordered two drinks and they both came back with literally only ice in there and a very very small drink to the point you couldn’t even see the drink. Then the girl acted like she wasn’t gonna give us our change back. and when she finally did, it was incorrect, and had a gross when we said something about the drinks only being mainly ice and we had change she was suppose to give back.
  • MM
    Mo Mo
    Dec 31, 2025
    5.0
    The customer service was great. The number one double smash was amazing. There’s just one guy that always takes my order and he’s super nice. I always come here and the food is just fresh and delicious.
  • DR
    Daniel Redeffer
    Dec 27, 2025
    1.0
    As a spark driver I often need breakfast and on multiple occasions this location has refused to take my order. The morning staff, his name is Derrick, will take your order depending on his mood, so be careful. This morning I pulled in the drive thru and no one answered so I assumed the sensor was down. The franchise owner is lazy refuses to provide the most basic upkeep on the facility. After waiting about 8 minutes, I went to a stall and pressed the button. There were two workers, on of whom was Derrick. Both saw my car but neither responded. Derrick even came outside, emptied the trash from the night before but never even acknowledged me nor even told me if they were late opening. I recieved a delivery order for Walmart and had to leave. Im surprised this location is still open due to the franchise owners lack up basic upkeep and maintenance. One would think the shareholders of Sonic would hold franchise owners to a higher standard than they do, but I guess I'm wrong. This location either needs to be closed and demolished or Sonic needs to seize this location from the franchise owner and make it an actual corporate location. Back when I delivered for Doordash and Uber Eats this was a major issue unless it was in the afternoon, but this location is a desperate state of disrepair and I can only imagine what a food inspector would find if they did a snap inspection. May be I should call the county and have them come out.
  • JK
    John K
    Nov 29, 2025
    1.0
    Last month ordered a double bacon cheeseburger plain. Got it without bacon asked where the bacon is and she brings me out 2 pieces of bacon in a cup. So tonight I tried again and ordered a double bacon cheeseburger plain and I got a double cheeseburger with everything on it except bacon. Why is it so difficult to get what I pay for? I am done going to this place.
  • MK
    Michael Kimmel
    Nov 26, 2025
    3.0
    Sat in a spot deciding what to order. Figured it out and pushed the button. I sat and waited. And waited. And waited. After several minutes of seeing our hearing nothing i decided there wasn't anything I couldn't live without and left.