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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kirksville, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2119 N. Baltimore Street for the ultimate SONIC experience!
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Many reviews highlighted poor food quality, including cold and improperly prepared items, with some customers expressing disappointment in their meals.
Positive Experiences
Despite the negative feedback, some customers praised specific menu items and noted friendly service from certain employees.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect modifications.
EC
Emmanuel Curiel
Nov 23, 2025
1.0
I ordered chili cheese fries and they were terrible and tasted stale. The worker was extremely rude and I ordered a side of Cherries and he gave me a cup of ice with two singular cherries. Would not recommend
MS
merry smith
Nov 17, 2025
1.0
The employees that were working last night were ignoring customers and not taking orders, when they finally took my order they were extremely rude and hung up the headset, I’ve worked in food service my whole life and have never experienced the blatant disregard for customers that I experienced yesterday.
AE
Andie Ewing
Nov 8, 2025
1.0
I never leave reviews anywhere but this place deserves it. THEY POKED A HOLE IN MY ICE CREAM. The screen that tells you that they’re on their way out to bring you your order went away after I had already paid. So I called back to make sure they were still bringing my order and didn’t give it to someone else on accident. I thought I was pretty polite. The girl hung up on me before I could even say thank you. And when they brought it out, they acted fine, as time went on, and my ice cream started to melt a little bit. I realize that my cupholder was full and everything in it was soaked. IN ICE CREAM. manager needs to get on those disrespectful kids. Will not be going back and they need new employees. I am PISSED!!! 😡😡😡😡
Edit to add. Stall #21 @5:00 pm. 11/8/2025. Sara is name on receipt.
AW
Addy Williams
Nov 7, 2025
1.0
I usually love sonic! Unfortunately, I have never had a positive experience at this location. There is always an outrageous wait time, even when the resturant is not experiencing a rush. Additionally, after waiting 20+ minutes, the food always arrives sloppy and luke-warm. I would also avoid getting any sort of customized drinks, as they have never gotten mine correct. I will not be returning to this location.