Many customers experienced significant delays in delivery, with some orders taking over two hours or not arriving at all.
Food Quality
Overall, the food quality received positive remarks, with many customers enjoying the sandwiches and describing them as fresh and well-made.
Service Experience
Customer service feedback was mixed; while some praised the staff for being friendly and efficient, others reported rude behavior and unhelpful responses.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the overall dining experience.
EC
eric corbett
4 days ago
1.0
I ordered my lunch at 10:45 long before the rush for lunch. They delivered half of my order I called the manager admitted it was their fault and they would send out the chips and the mail packet That was supposed to be with my order at first she argued that it wasn't on the order until I read her the order from my order history. 30 minutes later and they still have not delivered the other half of my order. I called and spoke to the manager again he claims that he doesn't have to do anything for me because I was being rude. Now that's rude without the voice being raised no curse words being said just a request being made that my order charge be canceled. He hung up on me. Until today I was a very regular customer. Save yourself the frustration and go to subway.
BB
Brittnie Brassfield
Nov 23, 2025
1.0
Delivery took over an hour, toasted sandwich was cold. Sandwich was hard as a brick and bread was unexpectedly thin. Do not order from this location.
JD
Joanne Deiters
Nov 14, 2025
1.0
Waited more than 2 hours for an order that the GM said was "out with the driver" then was told it was sent with Uber Eats. 🤷♀️
Never received it.
MP
Mike P
Nov 14, 2025
1.0
Freaky fast? More like sadly slow. Having to wait over an hour for a pre-scheduled delivery is simply unacceptable. Apparently greed drives this Jimmy John’s over actually hiring people to deliver. No more organizational orders from us!
Edit: the food never came and we canceled our delivery. Management was non-apologetic.
CV
Collin Vickers
Sep 27, 2025
5.0
TLDR: Best sandwiches in town.
MENU: Submarine (hoagie) sandwiches, a few cold salad sides, cookies, brownies.
FOOD QUALITY: Top notch for the price point.
MENU FAVORITES: I haven't had a sandwich here I didn't like. Try the roast beef and cheddar with horseradish sauce and fried onions. Potato salad is better than what you'll get at Maxwell's for example. Brownies are pretty good.
MENU FAILS: N/A.
FRONT OF HOUSE SERVICE: I usually get delivery.
KITCHEN SERVICE: Sandwiches are always well made, neat and orderly, plenty of toppings.
COMPETITION: There are three other places in town to get this kind of sandwich that are worth mentioning: Bellacino's, Casey's, and Pagliai's. If you prefer quality over quantity, go to to JJ's. If you prefer quantity over quality, go to Bellacino's - they pile things high with cheap ingredients. Casey's is a decent Subway style sandwich (I've only been to the one on Osteopathy) and they have some combos of their own - I'd say they're a cousin to JJ's but a little lower is quality, and worth choosing instead if it's closer and you have to walk, or something. Pagliai's is my vote for the worst restaurant in Kirksville - I've had the Reuben and a turkey-bacon club, and they were both low quality AND low quantity.
ATMOSPHERE: Clean and cheery.