Customers reported mixed experiences with service, noting both friendly staff and instances of poor service, including long wait times and incorrect orders.
Food Quality
Feedback on food quality was varied; while some enjoyed hot and fresh meals, others experienced cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
Pricing
Customers expressed concerns about high prices relative to portion sizes and food quality.
Operational Issues
There were complaints about the restaurant's operational hours and staff shortages, leading to long wait times and service disruptions.
GT
Gayla Tasco
2 days ago
1.0
Came through the drive thru at 8:30pm, got told they only have chicken strips and 3 beef Patty's. Got our food, the chicken was cold and stale, the slice of bread cold and stale. The French fries were also obviously were an hour old from how cold and Chewy they were. Only thing good was the ice cream, but they made that infront of us. Thought they closed at 9, nope website said the drive thru closes at 10. Will not be coming back to this location.
DS
Diane Szarek
Dec 12, 2025
5.0
Food was hot and fresh. Employees were all smiling and helpful. Place was very clean. Excellent options on the menu.
TT
Troy
Nov 23, 2025
2.0
SOYBEAN hamburgers 🍔 not flame broiled. Pineapple in ice shredded like generic can. Server was great. Shame on owners. 😔
BK
Bev Keeler
Oct 24, 2025
4.0
Register person had a smile all the ti.e
SH
Steve Haydu
Oct 10, 2025
5.0
Stopped for lunch and had a couple of their burger meals. Food was great and toppings were fresh. Was just expensive.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Kingdom City offer?
Dairy Queen Grill & Chill offers classic burger and fries fast food along with soft-serve ice cream and signature shakes.
What are the operating hours of Dairy Queen Grill & Chill in Kingdom City?
It is open daily from 10:00 AM to 8:00 PM.
Does Dairy Queen Grill & Chill provide seating options for families and children?
Yes, the location offers both indoor and outdoor seating, booster seats, and high chairs, making it family-friendly and welcoming to children.
Is there a drive-thru available at Dairy Queen Grill & Chill in Kingdom City?
Yes, this Dairy Queen location offers a drive-thru service for convenient ordering.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place orders online for pickup using their order URL.
Does Dairy Queen Grill & Chill offer free WiFi to customers?
Yes, free WiFi is available at this location for guests.
Are there nearby hotels for visitors planning to stay close to Dairy Queen Grill & Chill?
Yes, nearby hotels include Holiday Inn Express & Suites, Quality Inn, and Comfort Inn which are convenient for visitors.
What nearby dining options are available around Dairy Queen Grill & Chill in Kingdom City?
Nearby dining options include McDonald's, Denny's, Subway, Baskin-Robbins, Arby's, and Dunkin' Donuts, offering a variety of fast food and casual dining choices.
Are there any leisure or recreational spots near Dairy Queen Grill & Chill?
Yes, FastLane Pup Park, a dog park, and the Fire Fighter Memorial, a historical landmark, are nearby spots you might enjoy before or after your visit.
How can nearby gas stations and convenience stores support my visit to Dairy Queen Grill & Chill?
Nearby gas stations like FastLane, Phillips 66 Gas, Westland Travel Center, and convenience stores such as Petro Mart and Rocket can assist with fueling and quick shopping needs during your visit.