McDonald's

3.3
1166 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1731 1st St, Kennett, MO
63857, United States

Hours

Reviews

3.3
1,166 reviews
5 stars
368
4 stars
204
3 stars
223
2 stars
102
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews mentioned issues with food freshness, including cold items and incorrect orders, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and reports of pests.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff attitude was often described as unprofessional.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, with many customers receiving incorrect items or missing parts of their orders.
  • MP
    Matt P
    Oct 21, 2025
    2.0
    For some reason, this location cannot drop any food into the fryers specifically for me. When I ask for things to be cooked to order, I usually get items that are very fresh, but definitely not cooked to order. “Cooked to order” means you make it specifically for me. I keep getting fries that, while fresh enough that I don’t feel upset about it, are still not cooked to order. I know it’s probably not a big deal to some people, but I live about 10 minutes from this McDonald’s. I’d rather not have to have a full-blown conversation explaining that I actually mean for them to be dropped fresh so they’ll still be semi-fresh when I get home.
  • JM
    Jennifer Myers
    Oct 6, 2025
    1.0
    The service was bad this is the worst mc donalds i been to.. we went and took my grand kods there was no salt on the fries . Gave my 3 year old grandson an over sized drink got rude cause we saod we need a small one. Then gave us big Mac no lettuce we wanted them regular didnt even fix it or say they was out of lettuce. No napkins acted rude.
  • JY
    John Yates
    Sep 26, 2025
    5.0
    So months ago I had a bad experience with a McDonald’s and I vowed never to go back again. But my kids eventually wore me down so I took them to get some food lol. What I wasn’t expecting was for one employee to completely change my view on the entire McDonalds corporation. He said his name was Kaden schoolcraft. He was welcoming with the warmest attitude I have ever seen from anyone in a very long time. His smile and happiest mood was very contagious and his service skills were some of the best I have ever seen. I have been to 5 star fine dining restaurants that would hunt him down to get that kind of service from an employee! So I recommend you guys treat him well before someone comes and recruits him! I will continue to come back because of how shocked I am of this young man’s professional service and kindness
  • LJ
    Lil john
    Sep 15, 2025
    1.0
    Wouldn't even give them a full star. They are rude, they rush you and you don't even get what you ordered
  • AL
    Anthony Lucenti
    Aug 19, 2025
    5.0
    Very friendly staff.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Kennett, MO?

McDonald's in Kennett, MO is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru at this McDonald's location open?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.