Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or improperly prepared food, with some mentioning issues like raw meat and bugs in the restaurant.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and reports of pests, which contributed to a negative dining experience.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised individual staff members for their friendliness and excellent service.
LH
Larry H
Feb 19, 2026
1.0
Ordered 2 snack wraps with nobody there and they had me pull over to reserved spot where I proceeded to wait for 20 mins. Terrible
KM
Kevin McCorkle
Feb 7, 2026
5.0
Ok
TE
T.J Esmeranda
Jan 10, 2026
1.0
Absolutely horrible the food was cold and nasty I asked for extra pickles and no onions on my McDouble but received a mcchicken with no lettuce instead of any burger. There were bugs everywhere and it took minutes for anyone to even serve me close this restaurant immediately
JC
Joey Cruciani
Dec 22, 2025
5.0
We had excellent service
TB
Thomas Burress
Dec 7, 2025
1.0
6:30 I the morning and the food isn’t fresh! Breakfast burritos are hard and stale, Sausage egg cheese muffins is hard and cheese looks a week old.