Pizza Hut

Reviews

• AS

  Ame Sias

  6 days ago
  1.0
  I placed an online delivery order on a Friday night at 10:19 PM, with an estimated delivery time of 10:44 PM (the store closes at 11:00 PM). Unfortunately, this turned into a very frustrating experience. We waited patiently, but at 10:58 PM, we received a call from an employee who informed us they could not deliver the order because they stop using drivers after a certain time. This was never communicated when the order was placed. Had we been notified earlier, we would have gladly chosen pickup or ordered elsewhere. Makes you wonder if the order was ever prepared. It is confusing and disappointing that delivery is still offered online during a time when it is not actually available. If staffing or third-party delivery limitations are an issue, that should be clearly reflected in the ordering system. The communication during the call was also unprofessional and unclear, which only added to the frustration. Overall, this experience felt disorganized and poorly managed. I would strongly recommend that others avoid placing delivery orders within the last hour of operation until these issues are addressed. I’m sure this review will get an automated response asking me to take additional time to address the issue. Honestly, if a business is getting bad feedback, a manager should be the one reaching out or fixing the problem—not expecting customers to spend more time chasing a resolution that likely won’t happen.
• DH

  Dan H

  Apr 5, 2026
  2.0
  My 3rd visit to the Kearney,MO location. Have not received a decent in these visits. Problems include wrong toppings., undercooked and long wait times.
• CP

  Chris Patterson

  Apr 1, 2026
  1.0
  Do not go here. Rude staff and they don't know what they are doing! Spent $70 and when I went to pick up my pizza they wanted $70 more!
• TJ

  Tedde Johnson

  Mar 13, 2026
  5.0
  Enjoy their Pizza!
• TJ

  Ted Johnson

  Mar 5, 2026
  1.0
  Twice I have ordered big new Yorker had it delivered. Absolutely no Mariana sauce on it.speak to someone there claiming they made the pizza and wants to argue about it lol.not looking for a free pizza.just want the one I ordered to be correct..just irritating!!