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Whataburger

3.9
(561 reviews)

Business Details

4200 Sterling Ave, Kansas City, MO
64133, United States
(816) 298-8450
https://whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
4200 Sterling Ave, Kansas City, MO
64133, United States

Hours

Reviews

3.9
561 reviews
5 stars
275
4 stars
128
3 stars
55
2 stars
36
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, order inaccuracies, and poor customer service experiences.

Food Quality

While many customers praised the food as delicious, there were complaints about inconsistency in food temperature and quality.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, contributing positively to the overall dining experience.

Staff Friendliness

Many customers appreciated the friendly and helpful nature of the staff, despite some negative experiences.
  • TT
    Timothy McCannon (ThePoptartPapa)
    Feb 15, 2026
    5.0
    Jay has a heart of gold and needs a raise. I bought cups and a shake on a Sunday night. An absolutely wonderful experience. He kept the dining room moving and has been running food the whole time I was here. He’s like a machine killing it in the front of house.
  • MC
    Michale Cedillo
    Feb 10, 2026
    1.0
    We had ordered two combos and biting through one of them had a BEAD IN IT. We had called and told them and they refused to help us or give us a refund or at least a remake. They decided to blame us for being dirty and did nothing about it they do not take accountability and are horrible at helping customers.
  • SS
    sinnsyk23
    Feb 10, 2026
    1.0
    Was they only person in drive thru and waited nearly 15mins for food and received a cold chicken sandwich with rotten lettuce. Disgusting enough to point in looking up lab testing to see what I had just consumed.
  • CT
    Cassie Tate
    Feb 9, 2026
    5.0
    Came and visited from Wichita Kansas. Food was great and employees are honest!! I cannot thank the GM Tiffany enough for reaching out to me when I left my purse and securing it until I could return! Thank you all so much!!
  • MB
    Megan Bramble
    Jan 27, 2026
    1.0
    Drove up to drive threw. No one greeted us, or came over the intercom. Sat there for 5 mins... nothing. No cars were in front or behind us. Drove up to the window and sat, didn't see anyone. The place looked closed. Finally all the employees came from the back. One lady was just then putting on a headset. She asked what we ordered and we told her nothing because no one was taking our order. She was very friendly and apologized but we could have just drove off and taken our business elsewhere.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Kansas City?

Whataburger in Kansas City is open 24 hours a day, 7 days a week.

Where is Whataburger in Kansas City located?

Whataburger is located at 4200 Sterling Ave, Kansas City, MO 64133, United States.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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