Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
571 reviews
5 stars
217
4 stars
145
3 stars
85
2 stars
41
1 star
83
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or improperly prepared food, including cold fries and incorrect orders.
Customer Service
Service quality varied significantly; some customers praised friendly staff, while others reported rude and unhelpful interactions.
Cleanliness
Mixed reviews on cleanliness; some noted a clean environment while others expressed concerns about hygiene and food safety.
Order Accuracy
Frequent complaints about missing items and incorrect orders, leading to customer dissatisfaction.
Drive-Thru Experience
Drive-thru service was often criticized for being slow and disorganized, with some positive exceptions noted.
- MSMichael Lee C SrNov 15, 20253.0Food was good service was ok
- BMBryan MoroneyNov 12, 20251.0Just spent $29.53 on two meals and a 4 piece nugget. Did not get the nuggets and food was stone cold. Two employees playing around in drive thru window and not working. Burger was dry and cold. Definitely not made to order. Tried to call the store and of course no answer. Because why answer the phone when you pre cook all the food and have all the time in the world to play in the drive thru. Will never be back!
- APAshley PavoneNov 6, 20255.0Food is usually pretty good! Staff can be iffy!
- JSjim stephensSep 13, 20255.0Handy spot near us near state line. We get treats (Frostys) and meals frequently. Very nice fellow at the drive thru today. Hot day, cool Frosty.
- MRMaccn Azz ReeseSep 5, 20251.0I honestly probably will never return to The 13601 Madison location and at this point maybe I should just cancel Wendy’s altogether .I spent over $30 on food for my children, got 1 mile down the road only to taste my fries and they were room temperature!! not even a little warm!! This is the same EXACT reason I quit patronizing the BANNISTER RD location. Food always cold, and subpar. Customers should be able to receive hot food, not food that has been sitting under a warmer for hours at a time and not food that is room temperature or cold to the touch. I was extremely dissatisfied and so were my children. What a waste of money.
Frequently Asked Questions About Wendy's
Is 13601 Madison Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kansas City, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kansas City, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (816) 943-1634.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 13601 Madison Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Kansas City, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for the Wendy's at 13601 Madison Ave in Kansas City, MO?
The Wendy's location at 13601 Madison Ave is open daily from 8:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 13601 Madison Ave has a drive-thru that operates from 8:00 AM to midnight every day.
Is breakfast served at the Wendy's on Madison Ave in Kansas City?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides, which can be ordered via the app or online.
How can I place an order for delivery from Wendy's at 13601 Madison Ave?
You can place a delivery order through the Wendy's app or at order.wendys.com by selecting this location and entering your delivery address.
What payment methods are accepted at the Wendy's on Madison Ave?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Where can I find Wendy's menu pricing and nutritional information?
Menu prices and nutritional details are available on the Wendy's website or mobile app once you select the 13601 Madison Ave location.
How can I contact this Wendy's location for feedback or questions?
You can call the location directly at (816) 943-1634 or reach Wendy's Customer Care via their contact page or phone at 888-624-8140.
Are there any nearby fast food alternatives around Wendy's at 13601 Madison Ave?
Nearby fast food options include Subway, Hardee's, Freddy's Frozen Custard & Steakburgers, and another Wendy's location, providing customers with several dining choices.
What local shopping options are near the Wendy's on Madison Ave?
Nearby shopping includes Walmart for groceries and discounts, Real Deals - Martin City for home goods, Shoe Carnival for footwear, and Marshalls for department store goods.
Are there health and wellness services close to Wendy's at 13601 Madison Ave?
Yes, nearby health services include CareNow Urgent Care - South Kansas City, Care Spot medical center, and dental offices such as My Kid's Dentist and Orthodontics and Madison Dental Group.