Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
577 reviews
5 stars
218
4 stars
147
3 stars
85
2 stars
41
1 star
86
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or improperly prepared food, including cold fries and dry burgers.
Customer Service
Service quality varied significantly; some customers praised friendly staff while others reported rude and unhelpful interactions.
Cleanliness
The restaurant was noted for being clean by some customers, but others expressed concerns about hygiene and food safety.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders and missing items, leading to customer dissatisfaction.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed and efficiency while others reported long waits and poor service.
- IWIsaiah Weathers6 days ago5.0I work at the dispo right next door and i get Wendy's every day and every time my order is fresh fast and the workers are always nice to me. I have probably been here at least 100+ times by now and not once has my order been messed up.
- CKCasey KlineJan 4, 20261.0Went here last night to pick my 4 year old up a happy meal and not an hour after she ate, she projectile vomited all over my carpet. She has been throwing up every hour on the hour, can't keep a drop of water down. The last thing she ate was wendys kids cheeseburger and fries and a little of her frosty. I'm extremely disappointed that not only did bad food come out of there but it made it to my 4 year old daughter. The service was great, never had an issue. But the food is no good, the fries are never fresh. Avoid this place as I'm in contact with cooperate because someone isn't cooking properly in that kitchen.
- JYJ YDec 27, 20254.0Decent Wendy's. Better than the Raymore location.
- ZPZoë PruettDec 13, 20251.0Order was wrong. Frosty came melted, fries and nuggets were cold. When I walked in to get my order fixed it smelt like weed inside the building. Never coming to this Wendy's again.
- NHNick HudsonDec 7, 20251.0Just picked up $8 meal, burgers dried out and sandwiches cold, fries cold. Won’t go back
Frequently Asked Questions About Wendy's
Is 13601 Madison Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for the Wendy's at 13601 Madison Ave in Kansas City, MO?
The Wendy's location at 13601 Madison Ave is open daily from 8:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 13601 Madison Ave has a drive-thru that operates from 8:00 AM to midnight every day.
Is breakfast served at the Wendy's on Madison Ave in Kansas City?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides, which can be ordered via the app or online.
How can I place an order for delivery from Wendy's at 13601 Madison Ave?
You can place a delivery order through the Wendy's app or at order.wendys.com by selecting this location and entering your delivery address.
What payment methods are accepted at the Wendy's on Madison Ave?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Where can I find Wendy's menu pricing and nutritional information?
Menu prices and nutritional details are available on the Wendy's website or mobile app once you select the 13601 Madison Ave location.
How can I contact this Wendy's location for feedback or questions?
You can call the location directly at (816) 943-1634 or reach Wendy's Customer Care via their contact page or phone at 888-624-8140.
Are there any nearby fast food alternatives around Wendy's at 13601 Madison Ave?
Nearby fast food options include Subway, Hardee's, Freddy's Frozen Custard & Steakburgers, and another Wendy's location, providing customers with several dining choices.
What local shopping options are near the Wendy's on Madison Ave?
Nearby shopping includes Walmart for groceries and discounts, Real Deals - Martin City for home goods, Shoe Carnival for footwear, and Marshalls for department store goods.
Are there health and wellness services close to Wendy's at 13601 Madison Ave?
Yes, nearby health services include CareNow Urgent Care - South Kansas City, Care Spot medical center, and dental offices such as My Kid's Dentist and Orthodontics and Madison Dental Group.