Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
2,567 reviews
5 stars
687
4 stars
487
3 stars
493
2 stars
304
1 star
596
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly during drive-thru interactions.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned issues with food being cold, old, or poorly prepared, impacting overall dining experience.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.
Staffing Issues
Customers noted that the restaurant appeared understaffed, leading to slow service and overwhelmed employees.
- NNNickNov 15, 20255.0Kind staff. Orders are always correct and they can handle making modified food options. Whoever was working today deserves a raise
- DFDavid FitchettOct 28, 20251.0I rarely do reviews on fast food... but this place is horrible! The lady at the window was rude as hell! I spoke politely and even said yes ma'am and no ma'am the whole time AND SHE WAS STILL EVIL!!! On top of that the bun on my junior bacon cheeseburger was hard and smelled off! It smelled like feet or an old dusty pillow at your grandma's house/elderly neighbor you check on from time to time. Not going back any time soon
- JMJared MichaelOct 19, 20251.0Fire steven. Worst person ive ever dealt with.
- DPDiego Perez-DelgadoOct 12, 20251.0Sunday 10/12/25 7:50-8:00 pm The man at the window was very rude. After I misunderstood and wasn’t sure whether I should wait by the window or park, he told me I was supposed to park and wait, almost throwing my order at me. They also didn’t give me a receipt for my order.
- LCLila ConantOct 5, 20251.0Hands down the worst Wendy’s on the planet Whoever’s running this place should be ashamed. Pulled into the drive-thru and the idiot at the window didn’t even give us time to order before barking at us to move forward like we were bothering him. He was rude, rushing, and obviously didn’t care — he probably had the order wrong from the start. Then he starts yelling that they’re cash only like we were supposed to read his mind. We pull up, and the food is already sitting in the window like he just threw it there. He doesn’t say a word about the total, just tries to shove it at us. We hand him a $100, and he starts yelling that he doesn’t have change — how do you not have change when you’ve been open since 8 a.m.? It’s midnight, not your first hour of business. When we asked what the total even was, he says $47, then grabs the food and takes it away from the window and slams it shut in our faces. Never gave us the food. Just full-on attitude and disrespect the whole time. This place is a joke. The staff acts like they hate their jobs, the service is garbage, and apparently, they only take cash and can’t even handle that. Do yourself a favor and go literally anywhere else — this Wendy’s doesn’t deserve your money, your time, or even a second chance.
Frequently Asked Questions About Wendy's
Is 3118 Main St. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kansas City, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kansas City, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (816) 931-0186.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3118 Main St. Wendy’s serve breakfast?
Yes, this Wendy’s location in Kansas City, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3118 Main St. in Kansas City currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
What are the drive-thru hours at Wendy's on 3118 Main St.?
Drive-thru is open from 8:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday through Saturday.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's 3118 Main St.?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 3118 Main St.?
You can provide feedback through the Customer Care live chat, call 888-624-8140, fill out the satisfaction survey online, or call the location directly at (816) 931-0186.
Where can I view the menu and prices for Wendy's at 3118 Main St.?
Menu and pricing details are available on the Wendy's menu website or mobile app once you select this location.
What nearby places can I visit before or after dining at Wendy's on 3118 Main St.?
You can visit Hyde Park Kansas City for outdoor activities or the Kansas City Jazz Ambassadors for a cultural experience, both close to Wendy's location.
Are there nearby transit or services that can help me get to Wendy's at 3118 Main St.?
Nearby services such as the Bank of America ATM and U-Haul Moving & Storage are available close to Wendy's, making it convenient during your visit.
What other food options are near Wendy's at 3118 Main St.?
The Russell, an American restaurant and salad bar, is nearby if you're looking for dining alternatives around Wendy's.