Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
2,583 reviews
5 stars
692
4 stars
489
3 stars
496
2 stars
304
1 star
602
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, uninterested, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and a lack of attention to detail.
Food Quality
Several reviews mentioned that food was often cold, old, or not prepared as requested.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions.
Staff Attitude
Customers noted that staff often displayed a negative attitude, impacting the overall dining experience.
- JIJoe Kelsoe II2 days ago5.0This Wendy's is just like any other Wendy's. Fireplace inlay. TV tuned to CHIVE. Soda dispenser. Clean lobby. The only reason it's 4 stars is that Wendy's is expensive. The quality has always never been in-question. But THIS Wendy's is the best Wendy's I've ever had the pleasure of frequenting near-daily. The PEOPLE are what makes this Wendy's so special. I've always been welcomed to the front or at the window in a friendly demeanor. Luis, a fixture of MANY indoor dine-ins experiences I've had, is always cool and prompt in his ability to get orders correct and to remember the orders of frequent visitors. When doing his walk-thru cleaning, he will greet individuals and ask them about their food and overall experience.
- CWCharlisa Wiley4 days ago1.0Food was horrible tasted old wasn't fresh at all tasted like it was sitting in a warmer
- CBCollin BDec 17, 20251.0They lie and say they're systems are down to avoid working. If you test them and pretend to wait they do everything they can to get you to park to the without taking an order hoping you leave. There franchise owner is screwed.
- RDRobert DumlerDec 11, 20255.0Service was excellent. Very nice and great and very helpful.
- ALAnna LovemoneyDec 7, 20251.0Every time I come here the staff are very uninterested in doing their job and act like it's my problem for coming in. The food is Wendy's but the staff is trash
Frequently Asked Questions About Wendy's
Is 3118 Main St. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 3118 Main St. in Kansas City currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
What are the drive-thru hours at Wendy's on 3118 Main St.?
Drive-thru is open from 8:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday through Saturday.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's 3118 Main St.?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 3118 Main St.?
You can provide feedback through the Customer Care live chat, call 888-624-8140, fill out the satisfaction survey online, or call the location directly at (816) 931-0186.
Where can I view the menu and prices for Wendy's at 3118 Main St.?
Menu and pricing details are available on the Wendy's menu website or mobile app once you select this location.
What nearby places can I visit before or after dining at Wendy's on 3118 Main St.?
You can visit Hyde Park Kansas City for outdoor activities or the Kansas City Jazz Ambassadors for a cultural experience, both close to Wendy's location.
Are there nearby transit or services that can help me get to Wendy's at 3118 Main St.?
Nearby services such as the Bank of America ATM and U-Haul Moving & Storage are available close to Wendy's, making it convenient during your visit.
What other food options are near Wendy's at 3118 Main St.?
The Russell, an American restaurant and salad bar, is nearby if you're looking for dining alternatives around Wendy's.