Wendy's

Reviews

• SL

  Sarah Lara

  Feb 27, 2026
  1.0
  I’ve tried to give this location multiple chances, but after the third experience in a row, I’m done. The last three times I’ve gone through the drive-thru with a large mobile order (over $40 each time), they’ve told me they were out of potatoes. Once? Fine. Twice? Annoying. Three times in a row? That’s a management issue. We agreed to a substitution, but the staff continued making rude comments and had a bad attitude the entire time. It made an already frustrating situation worse. We finally asked them to just refund the entire order, and then had to sit there for over 30 minutes while they tried to figure out how to process it. Customer service was extremely poor, and when we asked for management contact information, they refused to provide it. This location seriously needs better management and staff training. I understand being short-staffed or having supply issues, but rudeness and unprofessional behavior are not acceptable.
• LG

  La Vont Gregory

  Feb 23, 2026
  5.0
  It was a nice, quiet clean location. I enjoyed it after a long day's work as a truck driver.
• GB

  Gerald Bennett

  Feb 16, 2026
  1.0
  On February 16th, 2026, 8:00 pm, at 4201 n Carrington, KC MO. 64117, The manager on shift, who was on the grill, was smoking outside and did not wash his hands before returning to work. This needs to be addressed immediately.!!!
• MA

  Matthew Arthur

  Feb 10, 2026
  1.0
  After a 10 minute wait after PAYING had to leave and got no food. Trash establishment
• AB

  Adi B

  Jan 19, 2026
  3.0
  It wasn’t about the workers or anything, I’m sure this Wendy’s has potential but I ordered one sandwich for the first time ever having Wendy’s. The Baconator! But it came with no bacon and none of the custom ingredients I requested to add or remove. I was very bummed ):

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