Wendy's

3.1
1659 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3803 East Truman Road, Kansas City, MO
64127, United States

Hours

Reviews

3.1
1,659 reviews
5 stars
476
4 stars
312
3 stars
272
2 stars
168
1 star
431

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food being served cold.

Food Quality

While some customers enjoyed the food, others complained about cold, old, or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.

Management Issues

Customers expressed concerns about poor management and staffing, leading to slow service and operational problems.
  • KK
    Kristen Kline-Hallier
    Nov 13, 2025
    5.0
    Keep up the good work great customer service
  • MM
    Mr M1randa
    Nov 9, 2025
    1.0
    Place not clean food don't taste good. Employee on phone and then handling food
  • JH
    Jacquelin Hernandez
    Oct 30, 2025
    1.0
    Still don’t understand how this Wendy’s is still open! Waited 30 minutes for my Mobile order and managed to make my chicken sandwich wrong not once but three times! Still had to wait another 5 minutes for my DRINKS JUST 4 small drinks Didn’t even bother no more just wished for my money back
  • LL
    Lachelynd Lawson
    Oct 27, 2025
    1.0
    Discussing place the food is only good half of the time and they are so trashy you can’t even use the restroom without purchasing one of their gross burger options wouldn’t recommend going here even for stopping for gas
  • MS
    Michele Saving
    Oct 24, 2025
    1.0
    Horrible customer service. Didn't give me my receipt fries over cooked an cold. Spicy nuggets were Spicy but cold. My coke was the only thing fresh..

Frequently Asked Questions About Wendy's

Is 3803 East Truman Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.