Wendy's

3.1
1663 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3803 East Truman Road, Kansas City, MO
64127, United States

Hours

Reviews

3.1
1,663 reviews
5 stars
479
4 stars
310
3 stars
274
2 stars
169
1 star
431

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food being served cold or improperly prepared.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and overall lack of cleanliness in the establishment.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, stale, or poorly prepared food.

Service Speed

Customers frequently noted slow service, particularly in the drive-thru, with long wait times and delays in order fulfillment.
  • AA
    Andrew Allen
    Dec 27, 2025
    2.0
    This restaurant took so long to make my food that I had to leave and come back. When I returned they still took another 15 minutes
  • LC
    Leon Carrasco
    Dec 26, 2025
    5.0
    Finished getting a haircut and decided to treat myself to some Wendy’s. Never ate at this particular location so I gave it a shot. Friendly staff and great service. 10/10 would recommend this location if you’re in the area and need a quick bite.
  • KK
    Kristen Kline-Hallier
    Nov 13, 2025
    5.0
    Keep up the good work great customer service
  • MM
    Mr M1randa
    Nov 9, 2025
    1.0
    Place not clean food don't taste good. Employee on phone and then handling food
  • JH
    Jacquelin Hernandez
    Oct 30, 2025
    1.0
    Still don’t understand how this Wendy’s is still open! Waited 30 minutes for my Mobile order and managed to make my chicken sandwich wrong not once but three times! Still had to wait another 5 minutes for my DRINKS JUST 4 small drinks Didn’t even bother no more just wished for my money back

Frequently Asked Questions About Wendy's

Is 3803 East Truman Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru operating hours at Wendy's on 3803 East Truman Road?

The drive-thru is open from 8:00 AM to midnight Monday through Thursday and Sunday, and from 8:00 AM to 1:00 AM on Friday and Saturday.