Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food being served cold or improperly prepared.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and overall lack of cleanliness in the establishment.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, stale, or poorly prepared food.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, with long wait times and delays in order fulfillment.
AA
Andrew Allen
Dec 27, 2025
2.0
This restaurant took so long to make my food that I had to leave and come back. When I returned they still took another 15 minutes
LC
Leon Carrasco
Dec 26, 2025
5.0
Finished getting a haircut and decided to treat myself to some Wendy’s. Never ate at this particular location so I gave it a shot. Friendly staff and great service. 10/10 would recommend this location if you’re in the area and need a quick bite.
KK
Kristen Kline-Hallier
Nov 13, 2025
5.0
Keep up the good work great customer service
MM
Mr M1randa
Nov 9, 2025
1.0
Place not clean food don't taste good. Employee on phone and then handling food
JH
Jacquelin Hernandez
Oct 30, 2025
1.0
Still don’t understand how this Wendy’s is still open! Waited 30 minutes for my Mobile order and managed to make my chicken sandwich wrong not once but three times! Still had to wait another 5 minutes for my DRINKS JUST 4 small drinks Didn’t even bother no more just wished for my money back
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru operating hours at Wendy's on 3803 East Truman Road?
The drive-thru is open from 8:00 AM to midnight Monday through Thursday and Sunday, and from 8:00 AM to 1:00 AM on Friday and Saturday.
Is Wendy's at 3803 East Truman Road still open?
Yes, this Wendy's location remains open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Kansas City, MO serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's online for delivery or takeout?
Yes, you can order Wendy's for delivery or takeout via their app or website at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's on East Truman Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact their Customer Care team via live chat or call (816) 231-7153. Feedback can also be submitted through their online survey or contact page.
Are there nearby gas stations where I can fuel up before visiting Wendy's?
Yes, Sinclair Gas Station and Millennium Super Stop are nearby options convenient for fueling up before or after your Wendy's visit.
What convenience stores are close to this Wendy's location?
Millennium Super Shop and Pronto Stop are nearby convenience stores where you can pick up snacks or other essentials.
Are there other dining options close to Wendy's on East Truman Road?
Yes, Portia's Cafe, Antojitos Calentanos Hernández LLC food truck, and Las Marias Tortilleria Mexican restaurant are nearby dining options to consider.
Does Wendy's near these locations have a drive-thru for quick service?
Yes, this Wendy's offers a drive-thru service for convenient and quick ordering during operating hours.