Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food being served cold.
Food Quality
While some customers enjoyed the food, others complained about cold, old, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.
Management Issues
Customers expressed concerns about poor management and staffing, leading to slow service and operational problems.
KK
Kristen Kline-Hallier
Nov 13, 2025
5.0
Keep up the good work great customer service
MM
Mr M1randa
Nov 9, 2025
1.0
Place not clean food don't taste good. Employee on phone and then handling food
JH
Jacquelin Hernandez
Oct 30, 2025
1.0
Still don’t understand how this Wendy’s is still open! Waited 30 minutes for my Mobile order and managed to make my chicken sandwich wrong not once but three times! Still had to wait another 5 minutes for my DRINKS JUST 4 small drinks Didn’t even bother no more just wished for my money back
LL
Lachelynd Lawson
Oct 27, 2025
1.0
Discussing place the food is only good half of the time and they are so trashy you can’t even use the restroom without purchasing one of their gross burger options wouldn’t recommend going here even for stopping for gas
MS
Michele Saving
Oct 24, 2025
1.0
Horrible customer service. Didn't give me my receipt fries over cooked an cold. Spicy nuggets were Spicy but cold. My coke was the only thing fresh..
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kansas City, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kansas City, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (816) 231-7153.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3803 East Truman Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Kansas City, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru operating hours at Wendy's on 3803 East Truman Road?
The drive-thru is open from 8:00 AM to midnight Monday through Thursday and Sunday, and from 8:00 AM to 1:00 AM on Friday and Saturday.
Is Wendy's at 3803 East Truman Road still open?
Yes, this Wendy's location remains open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Kansas City, MO serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's online for delivery or takeout?
Yes, you can order Wendy's for delivery or takeout via their app or website at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's on East Truman Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact their Customer Care team via live chat or call (816) 231-7153. Feedback can also be submitted through their online survey or contact page.
Are there nearby gas stations where I can fuel up before visiting Wendy's?
Yes, Sinclair Gas Station and Millennium Super Stop are nearby options convenient for fueling up before or after your Wendy's visit.
What convenience stores are close to this Wendy's location?
Millennium Super Shop and Pronto Stop are nearby convenience stores where you can pick up snacks or other essentials.
Are there other dining options close to Wendy's on East Truman Road?
Yes, Portia's Cafe, Antojitos Calentanos Hernández LLC food truck, and Las Marias Tortilleria Mexican restaurant are nearby dining options to consider.
Does Wendy's near these locations have a drive-thru for quick service?
Yes, this Wendy's offers a drive-thru service for convenient and quick ordering during operating hours.