Wendy's

3.3
1593 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6420 Nw Barry Road, Kansas City, MO
64154, United States

Hours

Reviews

3.3
1,593 reviews
5 stars
457
4 stars
364
3 stars
266
2 stars
154
1 star
352

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or stale food, with several instances of incorrect orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions, particularly in restrooms and dining areas.

Customer Service

A significant number of customers experienced rude or unhelpful staff, with complaints about poor communication and attitude.

Order Accuracy

Frequent issues with incorrect orders were noted, leading to customer frustration.

Speed of Service

Customers often mentioned long wait times, both in the drive-thru and inside the restaurant.
  • JY
    Jean Young
    Nov 14, 2025
    1.0
    The store smelled of old grease. The floors were so greasy your feet would slide. We also weren't acknowledged and decided if the dining area was this filthy we sure didn't want to eat anything from the kitchen
  • HR
    Henry Reno
    Nov 4, 2025
    1.0
    Made us stand at the counter for five minutes. Went to go to the bathroom, employee was sitting on the sink taking his break. Came back, employees ingore us for a while, call someone who enters and takes our order, ask for lettuce wrap, NO lettuce, on a bun, asked for no ketchup, EXTRA ketchup, tomato is bigger than the burger, employees completely ingored us when asked if it could be fixed. Floors were sticky.
  • RC
    Ricardo Cardenas
    Oct 23, 2025
    2.0
    This Wendy’s. Always have bad breakfast Nothing fresh
  • BW
    Brian Wolfenbarger
    Oct 16, 2025
    5.0
    Stopped in for a quick bite, and was thoroughly impressed. The restaurant was spotless, the restroom required a pass code and was equally immaculate. I had the chicken strip meal and everything I received was fresh and cooked to perfection. Staff was very cordial also. Fantastic experience!
  • SW
    S W
    Sep 26, 2025
    1.0
    Pretty sure I offended the drive thru guy with the question of "do you guys close at midnight" . Try to be considerate but that doesn't mean much to those without.

Frequently Asked Questions About Wendy's

Is 6420 Nw Barry Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.