Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or stale items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and sticky floors.
Staff Performance
While some staff members received praise for their friendliness and professionalism, others were criticized for being rude and unhelpful.
LM
Lashay Mitchell
5 days ago
5.0
Chanel made me feel so welcome from the moment I walked in. Her customer service was top-tier, and the entire experience was a 10/10. I will definitely be coming back. She is an amazing employee and truly deserves a raise!
AJ
Andrew Jones
Jan 3, 2026
5.0
The service was quick and the fries were the best I've had at a fast food place in a long while. The staff was friendly and seemed like they were happy to be there. I will definitely go back to this Wendy's specifically, when I'm in the area.
DH
D Hertz
Dec 30, 2025
1.0
After repeating my order back to me they still got the burger wrong. The fries were old and way salty. I ordered matching and light onions about and they had cheese and mustard on it too. Yuck!!!
JH
jeremy. Huffman
Dec 21, 2025
1.0
My daughter and I decided to go to Wendy's and pick up something for dinner we put in an order online to pick up in drive through after checking in with the young man working the drive through he told us he wasn't seeing our order in the system we showed him the phone with the order confirmation number he asked us to pull into the mobile order spot and they would bring it to us soon as it's ready we sat in the car for 15 minutes and nothing except seeing the workers inside scrolling through there cell phones manager included finally I went into the lobby and get told they still don't see our order so finally they offer to make our order if we tell them what we ordered after finally getting the food got home and figured out they forgot my fries there was absolutely no one else in the restaurant besides staff. Not one apology for the lack of service
KG
Kevin Gleason
Dec 21, 2025
1.0
Ive been waiting for my food for 20min. Shes asked me 3 times now what I ordered. It was a #3. The first time she brought the wrong food and I told her 3 more times I had a #3. She came back and asked what I had? What is going on!?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Chatham Ave?
The drive-through is open from 8:00 AM to 1:00 AM Sunday through Thursday, and from 8:00 AM to 2:00 AM on Friday and Saturday.
Does the Chatham Ave Wendy's location offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available for download.
What payment options are accepted at Wendy's on N. Chatham Ave?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from this Wendy's location?
Delivery is available where offered. Check availability near you by visiting order.wendys.com or the Wendy's app and entering your delivery address.
How can I provide feedback or contact Wendy's on Chatham Ave?
You can provide feedback via the Wendy's contact page, call 888-624-8140 or this location directly at (816) 897-4799, or complete a customer satisfaction survey online.
Are there other restaurants near Wendy's at 6301 N. Chatham Ave where I can eat?
Yes, nearby options include Papa Murphy's Take 'N' Bake Pizza, McDonald's, Lilo’s Shaved Ice for desserts, Ya Yas restaurant, and Saki Asian Restaurant offering Asian fusion dishes. You can grab a meal at Wendy's or try these nearby eateries before or after your visit.
What nearby stores or services are convenient to visit while at Wendy's on Chatham Ave?
Close by you’ll find retail stores like RadioShack and Sprint Store for electronics, USA Nails beauty salon, and the Hen House Market for shopping. These can make your trip to Wendy’s more convenient by combining stops.
Are there banking or ATM services near Wendy's on Chatham Ave?
Yes, nearby ATM and banking services include Bank of America ATM, Security Bank of Kansas City, and LibertyX Bitcoin ATM to help you manage your cash needs conveniently.
What meals are served at Wendy's on Chatham Ave?
Wendy's serves breakfast, lunch, and dinner at this location.