Wendy's

3.3
611 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6301 N. Chatham Ave, Kansas City, MO
64151, United States

Hours

Reviews

3.3
611 reviews
5 stars
215
4 stars
119
3 stars
80
2 stars
40
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.

Food Quality

Many customers complained about food being cold, stale, or improperly prepared, with some experiencing food poisoning.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

A significant number of customers reported incorrect orders and issues with missing items.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with instances of disrespect towards customers.
  • CH
    Crystal Hovey
    Nov 17, 2025
    4.0
    The chicken nuggets were hard and not very good at all. There was no one in line, but made me pull up anyways.
  • KK
    K K
    Nov 10, 2025
    1.0
    They charge you 50 cents for 1 sauce poor customer service. Won’t be going back.
  • AD
    Alexis Donnelly
    Oct 5, 2025
    1.0
    Made a big deal about charging me for sauces and then didn't give me one sauce but made sure they charged me for everything they didn't give me.
  • JH
    Jenn Holland
    Oct 4, 2025
    5.0
    Shoutout to the drive thru gentlemen who was super kind and patient with us! Fresh food, too! Thank you!
  • SS
    Samantha
    Sep 24, 2025
    2.0
    I never leave reviews but this was bad! I stopped in to get a quick lunch, I ordered the $5 biggie bag with spicy nuggets and a Jr bacon cheeseburger. The nuggets were super dried out and smelled/tasted like rotten eggs, my Jr bacon cheeseburger was a burger with just onions and mustard, my diet coke was flat, the French fries were the only decent thing. Yes, I know it's just fast food and I don't expect a lot, but this was GROSS!!

Frequently Asked Questions About Wendy's

Is Chatham Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.