Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.
Food Quality
Many customers complained about food being cold, stale, or improperly prepared, with some experiencing food poisoning.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
A significant number of customers reported incorrect orders and issues with missing items.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with instances of disrespect towards customers.
CH
Crystal Hovey
Nov 17, 2025
4.0
The chicken nuggets were hard and not very good at all. There was no one in line, but made me pull up anyways.
KK
K K
Nov 10, 2025
1.0
They charge you 50 cents for 1 sauce poor customer service. Won’t be going back.
AD
Alexis Donnelly
Oct 5, 2025
1.0
Made a big deal about charging me for sauces and then didn't give me one sauce but made sure they charged me for everything they didn't give me.
JH
Jenn Holland
Oct 4, 2025
5.0
Shoutout to the drive thru gentlemen who was super kind and patient with us! Fresh food, too! Thank you!
SS
Samantha
Sep 24, 2025
2.0
I never leave reviews but this was bad! I stopped in to get a quick lunch, I ordered the $5 biggie bag with spicy nuggets and a Jr bacon cheeseburger. The nuggets were super dried out and smelled/tasted like rotten eggs, my Jr bacon cheeseburger was a burger with just onions and mustard, my diet coke was flat, the French fries were the only decent thing. Yes, I know it's just fast food and I don't expect a lot, but this was GROSS!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kansas City, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kansas City, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (816) 897-4799.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chatham Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Kansas City, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Chatham Ave?
The drive-through is open from 8:00 AM to 1:00 AM Sunday through Thursday, and from 8:00 AM to 2:00 AM on Friday and Saturday.
Does the Chatham Ave Wendy's location offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available for download.
What payment options are accepted at Wendy's on N. Chatham Ave?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from this Wendy's location?
Delivery is available where offered. Check availability near you by visiting order.wendys.com or the Wendy's app and entering your delivery address.
How can I provide feedback or contact Wendy's on Chatham Ave?
You can provide feedback via the Wendy's contact page, call 888-624-8140 or this location directly at (816) 897-4799, or complete a customer satisfaction survey online.
Are there other restaurants near Wendy's at 6301 N. Chatham Ave where I can eat?
Yes, nearby options include Papa Murphy's Take 'N' Bake Pizza, McDonald's, Lilo’s Shaved Ice for desserts, Ya Yas restaurant, and Saki Asian Restaurant offering Asian fusion dishes. You can grab a meal at Wendy's or try these nearby eateries before or after your visit.
What nearby stores or services are convenient to visit while at Wendy's on Chatham Ave?
Close by you’ll find retail stores like RadioShack and Sprint Store for electronics, USA Nails beauty salon, and the Hen House Market for shopping. These can make your trip to Wendy’s more convenient by combining stops.
Are there banking or ATM services near Wendy's on Chatham Ave?
Yes, nearby ATM and banking services include Bank of America ATM, Security Bank of Kansas City, and LibertyX Bitcoin ATM to help you manage your cash needs conveniently.
What meals are served at Wendy's on Chatham Ave?
Wendy's serves breakfast, lunch, and dinner at this location.