Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,552 reviews
5 stars
437
4 stars
305
3 stars
250
2 stars
158
1 star
402
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with how they were treated.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several customers stating that their meals did not meet the expected standards.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Management Issues
Reviews indicated poor management practices, with complaints about staff behavior and overall disorganization in service.
- SLShan LooDec 26, 20255.0Good first experience with a Wendy's breakfast. Food was hot and fresh. Came out in a timely manner. Employee checked in with us to make sure everything was good. Nice pit stop on our way back home. Would love to eat here again!
- PRPaige RuckdeschelDec 18, 20251.0The big white women working the drive through was extremely rude, if you don’t like ur job then don’t work there.
- GEGrady ElliottDec 15, 20251.0Employee didn't listen to my order and got it wrong, ( after I reminded them twice when I placed the order). They then proceeded to argue loudly about what I had "actually" ordered. Went in the back to talk to the cook, and I could hear them continuing to trash-talk me. It took too long to get my order the first time, and they made zero effort to expedite the replacement order. The "large" order of fries is about half the size it used to be, and the diet coke tasted absolutely vile. Needless to say, that was my last visit to Wendy's, ever.
- JNJessica NewmanNov 25, 20254.0Wendys is one of the better fast food places. The food is decent the burgers are 100% better than McDonald's they are charbroiled and the chicken nuggets are better also they taste more like chicken than McDonald's nuggets. Service was ok not bad and drive thru went faster than most.
- SSStephNov 12, 20251.0Ordered online and to pickup in store. 12 mins after ordering, I got to the store and they didnt even have my order despite the app saying they got it and I can go pickup. I also ordered with the offer of free 6 piece nuggets with purchase of another item. I ordered a combo that includes fries and nuggets but didn't check the bag til I got home and noticed I didn't receive the free nuggets as ordered on the app. Will try and get corporate to reinstate that offer on my app as I didnt get it.
Frequently Asked Questions About Wendy's
Is Bannister Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 5363 E. Bannister Road?
The drive-thru is open from 8:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy’s location offer breakfast?
Yes, this Wendy’s at 5363 E. Bannister Road serves breakfast with various combos and sandwiches available.
How can I place an order for pickup or delivery at this Wendy’s?
You can order through the Wendy's mobile app or visit https://order.wendys.com to place your order for pickup or delivery where available.
What payment methods are accepted at this Wendy’s?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How do I provide feedback or contact Wendy’s at this location?
You can call (816) 763-3161 directly, use the Customer Care live chat on the Contact page, call 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy’s menu?
Nutrition and allergen info is available on their menu website, mobile app, and in-store with assistance from crew members.
Are there any nearby fast food alternatives if I want to explore other options around Wendy’s?
Yes, nearby alternatives include Hardee’s and Taco Bell, both fast food restaurants located near the Wendy’s on E. Bannister Road.
What entertainment options are close to this Wendy’s for after a meal outing?
The 3 Trails Performing Arts Center is nearby, offering concerts and theatre shows, making it a great spot to visit after dining at Wendy’s.
Are there nearby hotels if I’m visiting the area and want accommodation near Wendy’s?
Yes, nearby hotels include Hampton Inn Kansas City Southeast and Hampton by Hilton, making it convenient for visitors looking to stay close to Wendy’s.
Can I visit other businesses or services near Wendy’s while I'm in the area?
Certainly, nearby services include Redbox for rentals, Exotic Motors Auto Group for car needs, and Arvest Bank for financial services.