Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,542 reviews
5 stars
432
4 stars
303
3 stars
249
2 stars
158
1 star
400
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and disrespectful behavior from staff.
Food Quality
Many customers complained about cold, stale, or incorrect food orders, indicating a consistent issue with food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and a generally unclean restaurant environment.
Order Accuracy
A significant number of customers reported missing items or incorrect orders, suggesting a lack of attention to detail in order fulfillment.
Management Issues
Feedback indicated poor management practices, with several customers noting that staff seemed untrained or overwhelmed.
- SSStephNov 12, 20251.0Ordered online and to pickup in store. 12 mins after ordering, I got to the store and they didnt even have my order despite the app saying they got it and I can go pickup. I also ordered with the offer of free 6 piece nuggets with purchase of another item. I ordered a combo that includes fries and nuggets but didn't check the bag til I got home and noticed I didn't receive the free nuggets as ordered on the app. Will try and get corporate to reinstate that offer on my app as I didnt get it.
- CCChad ChilesNov 5, 20252.01 strip of bacon on the baconator and no customers with a dirty lobby. 90% of the drink options not available.
- KCKylesha CarsonNov 3, 20252.0this store specifically makes wendys look bad as a whole. wendys do a lot of advertising quality and freshness but literally not one time that ive been to this place my order has been fresh or what i asked for. it got to the point my family & i would drive to the one in grandview. its really annoying. i get the location and everything but this is peoples hard earn money they bring to this place and yall get paid to do yall job daily its so simple smh
- OSOscar SarmientoOct 27, 20251.0Girl at drive thru has the worst attitude ever if you don’t like your job find something else go be miserable somewhere else
- AFa. fiascoinkcOct 5, 20251.0No Idea why Wendy's would have such a toxic employee working drive thur. according to this employee she stated that Wendy's does not give cream or sugar with the coffee. The sack of food was tossed at me. It seems like everything was an inconvenience to her. Won't be back. Wendy's should really think twice about whom they choose to be that face of their company.
Frequently Asked Questions About Wendy's
Is Bannister Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kansas City, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kansas City, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (816) 763-3161.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bannister Wendy’s serve breakfast?
Yes, this Wendy’s location in Kansas City, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 5363 E. Bannister Road?
The drive-thru is open from 8:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy’s location offer breakfast?
Yes, this Wendy’s at 5363 E. Bannister Road serves breakfast with various combos and sandwiches available.
How can I place an order for pickup or delivery at this Wendy’s?
You can order through the Wendy's mobile app or visit https://order.wendys.com to place your order for pickup or delivery where available.
What payment methods are accepted at this Wendy’s?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How do I provide feedback or contact Wendy’s at this location?
You can call (816) 763-3161 directly, use the Customer Care live chat on the Contact page, call 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy’s menu?
Nutrition and allergen info is available on their menu website, mobile app, and in-store with assistance from crew members.
Are there any nearby fast food alternatives if I want to explore other options around Wendy’s?
Yes, nearby alternatives include Hardee’s and Taco Bell, both fast food restaurants located near the Wendy’s on E. Bannister Road.
What entertainment options are close to this Wendy’s for after a meal outing?
The 3 Trails Performing Arts Center is nearby, offering concerts and theatre shows, making it a great spot to visit after dining at Wendy’s.
Are there nearby hotels if I’m visiting the area and want accommodation near Wendy’s?
Yes, nearby hotels include Hampton Inn Kansas City Southeast and Hampton by Hilton, making it convenient for visitors looking to stay close to Wendy’s.
Can I visit other businesses or services near Wendy’s while I'm in the area?
Certainly, nearby services include Redbox for rentals, Exotic Motors Auto Group for car needs, and Arvest Bank for financial services.