At Wendy’s in Kansas City, MO we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Kansas City, MO hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Mixed reviews on service quality, with some praising friendly staff while others reported rude or inattentive employees.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received cold or incorrect orders.
Cleanliness
Concerns about cleanliness in dining areas and restrooms, with some customers noting dirty tables and floors.
Order Accuracy
Frequent issues with incorrect orders, leading to customer frustration.
Speed of Service
Long wait times reported, especially during busy hours, contradicting the fast food expectation.
NB
Nate Brodie
Nov 17, 2025
5.0
Fast service
JF
Joe Favela
Nov 16, 2025
1.0
First in line at about 6pm on a weekday, still had to wait over 20 minutes for food. Had to repeat my order 3 times to the same woman, no receipt offered, rude staff, waited 5-10 minutes at the pick up window and was told to pull up to wait and was there 15+ minutes.
I used to put up with this place because it was so close to my work, but I'm done.
AD
Alexis Davis
Nov 11, 2025
1.0
Told them I had food allergies. Were rude and added the allergy item anyway. Requested a refund when I realized said item was on food, but without driving all the way back no refund. Should have known better by the rude attitude when I ordered. Fries were cold and gross.
BP
bass Pham
Nov 11, 2025
1.0
Horrible attitude. Order my food Nd was waiting for a repeat confirmation, never got one. Bad attitude. The staff on Swift is much more friendly than the guy who took the order.
FV
Frankie Viz
Nov 5, 2025
1.0
I had an unfortunate experience at this Wendy’s location near closing time. When I attempted to place an order, I was informed that the credit card machine was not working. After I inquired whether there was only one credit card terminal, there was no response from the employee. I proceeded to the drive-thru window to ask for the store number (not the address or phone number), but the staff were unhelpful and dismissive.
While sitting in my car for a few minutes to look up the store information, an employee later mentioned that the machine was working again. By that point, I had already decided to leave. The overall lack of communication and professionalism made for a very disappointing experience, especially given that I arrived before closing time.
Is 9800 Northwest Prarie View Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kansas City, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kansas City, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (816) 880-9480.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 9800 Northwest Prarie View Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Kansas City, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 9800 Northwest Prarie View Road?
Wendy's at this location is open daily from 7:30 AM to 11:30 PM.
Does this Wendy's location have a drive-through service?
Yes, the drive-through is open every day from 7:30 AM to 11:30 PM.
Can I order Wendy's food for delivery or takeout at this location?
Yes, this Wendy's offers both delivery and takeout services. You can order through their app or online at order.wendys.com.
Does Wendy's at 9800 Northwest Prarie View Road serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can call (816) 880-9480 or reach out through the Wendy's Customer Care team via their Contact page or by phone at 888-624-8140.
Where is this Wendy's located?
It is located at 9800 Northwest Prarie View Road, Kansas City, MO 64153, USA.
Are there any nearby hotels where visitors can stay close to Wendy's?
Yes, nearby hotels include Drury Inn & Suites Kansas City Airport, Courtyard by Marriott Kansas City Airport, and Sonesta Select Kansas City Airport Tiffany Springs. Visitors can enjoy meals at Wendy's during their stay or when arriving at the airport area.
What nearby dining options are available around Wendy's?
Nearby dining options include Cracker Barrel Old Country Store, Nick and Nino's Pub, Smokebox BBQ Cafe, Triple Flavor Cafe, and Los Hornos KC, offering a variety of cuisines. Customers can explore these spots before or after visiting Wendy's.
Are there any nearby services or shops that customers might find useful when visiting Wendy's?
Yes, nearby are places such as Liquor Land, Classy Nails, Hair by Natalie KC, ENVY Salon, and Bitcoin Depot ATM, offering additional conveniences and services for visitors to the area.