Wendy's

3.2
1200 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6303 Ne Antioch Rd, Kansas City, MO
64119, United States

Hours

Reviews

3.2
1,200 reviews
5 stars
344
4 stars
240
3 stars
201
2 stars
110
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Management Problems

Several customers noted unprofessional behavior from management, including rudeness and lack of support for staff.

Staffing Concerns

Customers frequently mentioned understaffing as a significant issue, leading to delays and poor service.

Cleanliness

There were complaints about the cleanliness of the dining area, with reports of trash and unsanitary conditions.
  • EH
    Emilee Hodge
    6 days ago
    1.0
    They totally scam you out on the Frostys. Plus the customer service is pretty rude. Just go somewhere else tbh. I'm really not one to be so harsh, but I really didn't like it here.
  • JN
    jill nevins
    Nov 2, 2025
    4.0
    Took a long time to order and get my food. Nice people that work there.
  • SL
    shane long
    Oct 23, 2025
    1.0
    Over priced garbage food.
  • SS
    Steven
    Oct 14, 2025
    3.0
    Food was alright but they didn’t get any order correct. Along with the food was still cold when I pulled it out the bag. The person taking my order didn’t put anything I said on my order and just put whatever she wanted.
  • KS
    Kia Shops
    Sep 29, 2025
    1.0
    Wanted to charge me extra for sauce after having to wait and back up to remind them the had me waiting. “Manger” came to argue with me instead of apologizing for the wait. I was able to reverse from the area I was asked to wait because it was so empty there! I was profiled and rudely handled after spending of $30 for meals. The meals was all thrown in one bag and handed to me like garbage. After I asked for a refund I had the glass door slammed in my face. No respect for consumer… no deescalation… no apologies… had to call the police and hold other consumers up because the MANGER wanted to be in control but not own her Trash customer service. Other employees encouraging each other trifling customer service instead of trying to rectify the situation. The police made them issue my refund. As a home and business owner I will make it my mission to never recommend until she apologizes.

Frequently Asked Questions About Wendy's

Is 6303 Ne Antioch Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.