Taco Bell Cantina

3.7
481 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell Cantina
4101 Broadway Blvd., Kansas City, MO
64111, United States

Hours

Reviews

3.7
481 reviews
5 stars
244
4 stars
68
3 stars
57
2 stars
26
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted rude and dismissive staff, with complaints about poor customer service and management.

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or incorrect orders.

Restroom Access

Multiple reviews mentioned the lack of restroom access for customers, leading to frustration.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the late-night vibe while others found it loud and unwelcoming.

Staff Efficiency

Several customers noted that the service was slow, especially during busy times, leading to long wait times.
  • AM
    Ayron Martin
    Nov 5, 2025
    1.0
    Literally the WORST taco bell in the city.
  • JA
    Jeremiah Adams
    Nov 1, 2025
    1.0
    After 40 minutes past the intended delivery time, the driver texted that he did not have the order in his app. When I called the store, the employees hung up on me right away multiple times.
  • TJ
    travis jones
    Oct 26, 2025
    1.0
    I've traveled all over the United States, this is the worst Taco bell I've ever been to. This location doesn't allow customers to use restrooms
  • CB
    Chelsea Bennett
    Oct 21, 2025
    5.0
    This location does get extremely busy, especially on the weekends. Which can result in a higher wait time. Just be understanding of that. Food is fresh and hot as long as you listen for your name to be called. Large variety of alcohol options. Friendly staff willing to fix any issues with your order and answer any questions you have.
  • JJ
    J.T.D.
    Oct 11, 2025
    1.0
    The food sucks The service is decent And The atmosphere is MID at best Honestly of all the places in Kansas City I cannot believe they would locate a franchise Taco Bell Cantina in the Westport area because despite the costumers there are still a hand full of complaints coming from unsatisfied people….. This one of few of many other employees have some nerve to tell me who is banned and who isn’t banned KCPD and other security don’t care but I swear if I looked like that and worked at a place like this I’d be miserable too but thank God I’m not this guy 😆

Frequently Asked Questions About Taco Bell Cantina

What are the dine-in hours at Taco Bell Cantina?

Taco Bell Cantina offers dine-in service daily from 8:00 AM to 1:30 AM.

Is there a drive-through available at this location?

No, the drive-through is closed every day at Taco Bell Cantina on Broadway Blvd.