Taco Bell

3.2
1247 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 8215 Wornall Rd in Kansas City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8215 Wornall Rd, Kansas City, MO
64114, United States

Hours

Reviews

3.2
1,247 reviews
5 stars
360
4 stars
232
3 stars
235
2 stars
121
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with reports of rude staff and long wait times, but some positive interactions noted.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Food quality varies, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared items.

Staffing Issues

Frequent mentions of understaffing and management problems, impacting service speed and overall customer experience.

Cleanliness

Some reviews highlight cleanliness and a pleasant atmosphere, while others report unsanitary conditions.
  • AW
    Andrew Wenz
    3 days ago
    1.0
    Got chips and cheese... The cheese ramican was literally less than a quarter full.... I understand portioning but damn that is just disrespectful...
  • TC
    Timothy Cotton
    Nov 24, 2025
    2.0
    Ordered on the app and picked it up thru the drive-thru and my order received was wrong.
  • MB
    Matthew Burdick
    Nov 6, 2025
    1.0
    Worst place ever called they first accuse me of not having my order one two I said I had my receipt had to drive all the way back out there to be able to get it which is fine if I didn't have a bum ankle but the worst thing he hung up on me I will be calling corporate and I will get this man fired
  • CJ
    Caleb James
    Oct 15, 2025
    5.0
    I’ve been frequenting Taco Bell for 18 years and my experience tonight at the drive-thru was my favorite experience. The young man running the window tonight was fun, engaging, and gave me an accurate order. Food was good too! Kudos to the whole staff tonight!
  • RB
    Ranisha Bass
    Oct 12, 2025
    1.0
    If I could give 0 stars I would I came through the drive thru on 10/12/25 there was big light skin lady with a bad wig she was so rude and nasty her shirt was coming up it was way to small I asked politely for more sauce she ignored me and proceeded to fill three drinks before acknowledging me then when she acknowledged me she pressed her nails so hard into my skin it left a print I called 911 and they told me I could press charges I chose not to and continued with my day she needs to fired bad attitude and wig wearing lady

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 8215 Wornall Rd, Kansas City?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or on the mobile app for pickup or delivery.