Taco Bell

3.7
726 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1420 Prospect Ave in Kansas City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
1420 Prospect Ave, Kansas City, MO
64127, United States

Hours

Reviews

3.7
726 reviews
5 stars
316
4 stars
134
3 stars
127
2 stars
44
1 star
105

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, poorly prepared, or missing ingredients.

Service Issues

Many reviews highlighted poor customer service, including rude staff, order inaccuracies, and long wait times.

Positive Experiences

Despite the negatives, some customers praised specific staff members for their friendliness and efficiency, as well as the overall atmosphere at times.

Pricing Concerns

Several customers felt that the portion sizes were too small for the price, and some noted that Taco Bell has become more expensive.

Cleanliness and Environment

Mixed feedback on cleanliness, with some customers noting a clean environment while others pointed out issues like locked bathrooms and dirty fryers.
  • NO
    Nisa Owen
    2 days ago
    5.0
    Kind employee working the night shift. Great service and great food. Will be back again 😀
  • SB
    ShaLeea Banks
    Nov 3, 2025
    5.0
    $9 Luxe box. ⛽ Add a loaded nacho and a cheesy fiesta potato 🥔 🔥
  • DM
    Destiny Moore
    Oct 31, 2025
    1.0
    I have never had a bad experience here until today. I don’t know what there so called assistance manager problem was but , I told him that was my order behind him and my name. He proceeds to say what’s the order number. I have never had to say an order number. I say my name and they hand me my order. I’ve work at fast food for over 10 years, I also been shift leader as well. I know how it works. Order number or name on the order. I gave my name, pointed at the items and even ask to order two sides of chicken since you can’t order that on the kiosk or online. He said I was rude and I wasn’t, told me to leave and I said no need my food that I order already and two sides of chicken. I wasn’t rude. Came in with my kids and I am 8months pregnant walking from off the bus . No, I will sit with my kids and eat. He said here’s your food now get out not ringing you up for two side of chicken. Do it yourself on the kiosk. I said you can’t do it on the kiosk he said well figure it out because I’m not helping you. I ask for the manager he said I’m the assistant manager. I said who’s the head of you, the general manager. He said nobody now get out. I said no, what’s corporate number. He goes and say we aren’t corporate and don’t have there number. So google is free and I found it myself plus made an complaint online. Told them what was going on, he still yelling in the background with one employee (must wanted a raise) telling me to get out or they’ll call the cops. This employee knew nothing that was going on and wasn’t at the counter when his so called assistant manager was being rude and disrespectful to me. So I put the store number/ order to corporate. They found my name for the account and the store that was VERY rude and put that down for me as well. I hope something gets done with that/ him. He was definitely uncalled for. Must was having a bad day, not my problem. Assistant manager at the drive threw window taking orders , yeah right. I also ask for a refund as well. Very weird behavior. I wish I can give them -5 star.
  • KE
    K E
    Oct 25, 2025
    1.0
    They portion size is drastically reduced in the cantina bowls. I got like 4 little pieces of steak. The bowl was almost empty, nothing like before. Not worth it anymore.
  • SI
    Steve “Have u seen my BASEBALL?” Crawford II
    Oct 17, 2025
    4.0
    Food was vintage Taco Bell, cheap. And good, only not as cheapest as I'm used to. Service was decent, atmosphere was great in my car

Frequently Asked Questions About Taco Bell

Where is Taco Bell located in Kansas City?

Taco Bell is located at 1420 Prospect Ave, Kansas City, MO 64127, US.

What are the drive-through hours for Taco Bell at 1420 Prospect Ave?

The drive-through is open Wednesday from 5:30 AM to 1:00 AM and is closed on all other days.