Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantSubway
Your local Kansas City Subway® Restaurant at 13615 Washington Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Pretty good food, but they sometimes run out of certain toppings.
KT
Kc Travelor
Feb 3, 2017
1.0
The woman working today at 1045am was the most rude person I could EVER imagine. Why she works in front of customers is beyond me. Horrible. I won't be back. Out of white bread??? Can't give more than 3 napkins!!?? Several veggies out? Ugh!
PA
PONYTAIL ALOGGIN'ALONG
May 2, 2016
1.0
Time was 12:24 , got out to my car at 12:45, the another 25 min writing this.
This was probably one of the worst experiences ordering lunch I have ever had. 3-4 people ahead of me only ordering personal sandwiches and because if the disgruntled "Ronnie" taking the initial orders, it took close to 20 MINUTES to get out of there. Thank you for wasting most of my 45 min lunch time.
After scanning the menu I made up my mind so I kept myself busy checking work emails, answering texts patiently waiting my turn. After the women in front of me had aparantly finished her order, I glanced up since I hadn't heard anything like "next in line please", or hi there, or what would you like? I found him staring straight forward out the front door. I'm looking directly at him waiting for at least eye contact....nothing. I asked the woman ahead of me but already knew the answer - maybe give him a chance to a basic part of his job- "you already ordered right?" She says oh yes, I did. So I look back to him & asked if he was ready. He says "yeah, I'm waiting for you to tell me what you want."
" I said oh, I didn't know that you were ready and proceeded with my order even trying to make conversation asking if he'd tried what I was ordering. He shook his head yes. He toasts the sandwich & I'm thinking good, now maybe when it's done the gal on the other side will get me out of here faster.
ALL 4 of us STILL in line are looking at our sandwiches as the cashier rings out her last person. The 5th person in line says to him My sandwich is done if you can just wrap it up. She has a friend & he then finishes her wrap.... Thinking ok, I'll be damned if people behind me are going to get out of here before me!
Finally when the cashier is just finishing the 2 in front of mine decides he can make mine. I told him 3 TIMES what FOUR ingredients I wanted THE SAME PRINTED on the picture on the menu- pretty standard. He put one ingredient on at a time then would blindly stare forward waiting on me to tell him the next ingredient. I'm looking at the customers behind me who are in disbelief. The customer behind me asked Didn't you want lettuce? I stepped back over closer, looked at Ronnie and said YES i want lettuce AND THAT WOULD BE THE FOURTH TIME IVE SAID IT.
Looked at the cashier and said he may need more help up here. She gives receipt and sheepishly says Sorry about your wait.
I saw this pop up on my notifications so I thought I'd review my experience 2 yrs ago the way I wrote it here. Looking back like it was yesterday, I'll clarify that Ronnie #1 doesn't work there anymore, I'd assume he didn't last long lol. The flooring of the whole situation was not one customer was anywhere close to being rude, impatient or out of line with him, but literally were in shock at what was happening and I had witnessed enough of his demeanor by the time I had my turn. I'm not the fastest when saying the best most effective comments on the spot, but I wasn't afraid to call him out as to what he was doing. This kid was a complete embarrassment for the eatery. He clearly did not want to do the job & especially did not want to be courteous doing it. What he did succeed at was sharing his bad attitude enough to irritate those around him and let the business down. I've been back a few times out of necessity and service has been better, not quite an A+, but nothing like that one day.
Where is the Subway restaurant located in Kansas City?
The Subway restaurant is located at 13615 Washington Street, Kansas City, MO 64145, United States.
What are the operating hours of this Subway location?
This Subway is open daily from 10:00 AM to 8:00 PM.
Is the Subway restaurant open on holidays?
This Subway location will be closed from November 6th to November 12th, 2025, and will reopen on December 6th, 2025.
Does this Subway restaurant serve breakfast?
Yes, the Subway at 13615 Washington Street serves breakfast, lunch, and dinner.
Can I order Subway online or through an app?
Yes, you can order quickly and easily through their app or online via their menu website.
Does this Subway location offer delivery or curbside pickup?
This Subway location does not offer delivery or curbside pickup services.
Are there catering options available at this Subway restaurant?
This Subway does not currently offer catering services.
What nearby medical services are located around the Subway restaurant?
There are several chiropractors nearby including Dr. Pounds, Positions Chiropractic, and Ace Chiropractic, which might be convenient if you're visiting the area.
What beauty and salon services are close to this Subway location?
Nearby you can find beauty and salon services such as Paris Salon KC, Paris Nail & Day Spa, and Paris Nails to visit before or after grabbing a meal.
Are there places nearby where I can shop for party supplies or crafts?
Yes, Party City and Michaels Stores are close by, offering party supplies and craft materials for your convenience.
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