Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kansas City Subway® Restaurant at 905 Westport Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, many reviews highlight rude or indifferent staff, leading to a poor customer experience.
Speed of Service
Customers frequently report long wait times for their orders, with some stating it can take up to 30-40 minutes even when not busy.
Cleanliness
The store is generally noted for being clean, but some customers have reported issues with the availability of napkins and the condition of the soda machine.
Food Quality
While some customers enjoyed their sandwiches, there are numerous complaints about incorrect orders, missing ingredients, and poorly made sandwiches.
Staffing Issues
Many reviews indicate that the store is often understaffed, which contributes to slow service and overwhelmed employees.
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[ REDACTED ]
6 days ago
1.0
Do the sauces come out of the employees paychecks here?!? Seriously! I ask for extra sauce and several sauces on every sub and barely get anything every time. I know I probably want more than most, but I put extra and barely get a light serving. This last time, I added SPECIAL INSTRUCTIONS to put a lot on and got maybe slightly above average. I should be able to put in a pickup order without having to double check or end up at work with a sandwich I don't care for. Sincerely annoying.
JJ
John
Jan 7, 2026
1.0
Hi I am an avid lover of Subway don't get me wrong I have been to many a store and love the experience but the one in Westport is by far the worst one I've ever been to it took them so long to make a sandwich and on top of that they looked at me like I was nuts for trying to start a conversation like for real I don't even know if the management even trains people properly before putting them on the line you could have fooled me in that maybe they should focus more on having a warmer demeanor and a lot less discriminatory and cold one then they might actually be better employed and better customer rating but anyway I love Subway but this store seriously does need to be reviewed and need to be updated on how to treat people
AG
aly Guillen
Nov 15, 2025
5.0
Love this so great for my road trip
TB
Tiff Bee
Oct 8, 2025
5.0
Go see Koner he has the best customer service attitude and he made our sandwiches with such perfection. We will definitely return in the future