Subway

3.3
167 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kansas City Subway® Restaurant at 6413 N Cosby St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6413 N Cosby St, Kansas City, MO
64151, United States

Hours

Reviews

3.3
167 reviews
5 stars
73
4 stars
20
3 stars
14
2 stars
4
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior, and lack of responsiveness to customer needs.

Food Quality

Mixed feedback on food quality; some customers praised fresh ingredients and well-made sandwiches, while others reported issues with incorrect orders and unsatisfactory food preparation.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions, which negatively impacted their dining experience.

Management Issues

Frequent mentions of poor management and lack of training for staff, leading to inconsistent service and customer dissatisfaction.

Location Problems

Customers expressed frustration with the location's accessibility, incorrect hours, and issues with honoring promotions and coupons.
  • AM
    andrew morrow
    Jan 3, 2026
    1.0
    Me and my wife both got the Philly cheesesteak and we didn’t notice until we started eating the meat smelt and tasted weird and we both ended up getting sick. I am not sure what to do about this so I will just post this here so you can beware. We both usually enjoy these sandwiches, but not today.
  • TA
    thyra aguilar
    Dec 9, 2025
    5.0
    This is the closest subway to my house and it’s def the best one I’ve been to. The staff is always friendly and it’s always clean when I go in.
  • RR
    Redwa Remedies
    Sep 25, 2025
    5.0
    The owners are very nice people, and we’re kind enough to leave my food by the door after I ordered picked at the wrong time. Truly understanding people! I have been choosing this Subway specifically for years because I know and trust my food will be perfect!
  • FZ
    Frank Zane
    Aug 20, 2025
    1.0
    Unsanitary. Refused to wash hands while touching food and money with same fingers. Workers here speak little to no English and are not very friendly. Reminds me of Indian street food.
  • DC
    Damien Cavanaugh
    Aug 7, 2025
    5.0
    We drive from across town just to pick up food from this location. The man that runs it has been nothing but over the top nice to my family and I every single visit. Food is always incredibly fresh and the orders have never been wrong once.

Frequently Asked Questions About Subway

What is the location and address of this Subway restaurant?

This Subway restaurant is located at 6413 N Cosby St, 2M, in the Platte area of Kansas City, MO 64151, inside the Picture Hills Shopping Center.

What types of meals does Subway at this location serve?

Subway at this location serves breakfast, lunch, and dinner meals.