Subway

2.9
226 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kansas City Subway® Restaurant at 6242 Barry Rd NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6242 Barry Rd NW, Kansas City, MO
64154, United States

Hours

Reviews

2.9
226 reviews
5 stars
71
4 stars
25
3 stars
24
2 stars
14
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and rushed during their orders.

Food Quality

Customers frequently reported issues with stale bread, old vegetables, and incorrect orders, leading to dissatisfaction with the food.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, contributing to a negative dining experience.

Service Speed

Many customers complained about slow service, with long wait times and staff appearing unmotivated or distracted.

Management Issues

Several reviews indicated a lack of effective management, with employees not being properly trained or held accountable for their performance.
  • ZZ
    Zach
    Dec 29, 2025
    1.0
    The time I wasted at this Subway today at ~5:30 PM was the lousiest most unavailing time I have ever spent in any public space ever. I had gone through a horrible day already only to be met with two rude and condescending workers behind the counter who talked down on me and my friend and rushed our order despite the restaurant being practically empty except for the two workers, me and my friend, and another family that had already been served and was eating at a table. When I came in, I did not want meat on my sandwich thus I stood in front of the vegetables and expected to just be able to order my sandwich there and then they told me “go on that side. Do you not see the ‘Order Here’ sign?” and made me feel like I was unintelligent. They also asked which bread I wanted and I was trying to decide which bread I wanted to use for my sandwich and the worker said “have you never been to a Subway before?” Again, they tried to make me feel like a troglodyte for just ordering a sandwich after having an already bad day. Again, they were rushing our orders the whole time while the line consisted only of us two. There was obviously no reason for this and overall I did not appreciate the patronizing circumlocution and insults to my intelligence. Oh and by the way, the sandwich had a bunch of rotten lettuce in it that I did not ask for in the first place (I asked for spinach…) and there was a dead ladybug in it… For this review, I leave one star but I would leave half of one or none at all if it was within my ability.
  • TB
    Tyler Barnard
    Dec 29, 2025
    1.0
    WORST STAFF EVER
  • TB
    Tyler Barnard
    Dec 29, 2025
    1.0
    This is, without exaggeration, the WORST Subway in America, and I mean that with my whole chest—on Monday the 29th, 2025 around 5:30 PM, the two women behind the counter managed to turn the simple act of ordering a sandwich into a hostile, anxiety-inducing nightmare, radiating pure contempt, attitude, and impatience as if customers were a personal inconvenience, talking down to my friend and me like we were idiots for daring to exist in their store; if I were the owner, I would fire them on the spot because this isn’t just bad service, it’s business suicide when buying a sandwich feels tense, uncomfortable, and borderline humiliating, and let me be crystal clear: it is not my fault that you don’t want to work, and taking that resentment out on customers is unacceptable, unprofessional, and honestly embarrassing for any establishment claiming to serve food to the public.
  • BK
    BT K
    Dec 23, 2025
    2.0
    Bread was hard. Meats weren't fresh. Customer service could have been better.
  • SH
    scott holbrook
    Nov 30, 2025
    1.0
    First time I tried this Subway. Last time too. Got coupons in mail yesterday so thought I’d try it out. Has coupon in hand obviously and ordered sandwich . Then told this owner doesn’t accept subway coupons. Wont be back . Should have told them to keep the sandwich then.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 6242 Barry Rd NW, Platte, Kansas City, MO 64154, United States.

What are the operating hours of this Subway location?

This Subway location is open every day from 9:30 AM to 9:30 PM. On Christmas Eve (December 24), it closes early at 5:00 PM, and it is closed on November 27 and December 25.