Subway

3.2
259 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kansas City Subway® Restaurant at 9223 N Oak Trafficway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9223 N Oak Trafficway, Kansas City, MO
64155, United States

Hours

Reviews

3.2
259 reviews
5 stars
80
4 stars
51
3 stars
37
2 stars
25
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, dismissive, or unhelpful.

Food Quality

Several customers reported issues with food quality, including stale bread, incorrect orders, and missing ingredients.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a lack of proper hygiene practices among staff.

Order Accuracy

Many reviews mentioned frequent mistakes with online and in-person orders, leading to customer dissatisfaction.

Staff Attitude

Mixed feedback on staff attitude, with some praising friendly service while others experienced rudeness and lack of professionalism.
  • VW
    Victoria Williams
    5 days ago
    5.0
    Mary helped us tonight and was AMAZING! Kind and helpful. Thank you for a great experience.
  • AJ
    Antwan Jr
    Oct 26, 2025
    1.0
    It was this one big caucasian female in there She was being rude and not trying to serve me if I didn’t move my car
  • AA
    autumn
    Oct 22, 2025
    1.0
    called and asked a simple question on if they had eggs and they mocked me??? 😭😭
  • KV
    Kevin Vera
    Oct 15, 2025
    1.0
    Two misleading hours of operation, one says 930am, the other 9am. At 9:33 i knocked on the door and no response. After 5 mins a very nasty lady said there is no need to knock, I was in the restroom, then she rushes my order as im trying to decide ingredients, no need for any of this bad attitude. Horrible service. I will never return. My experience here has ruined any future return. If the lady working here this morning doesn't like to work with people, she should work somewhere else.
  • SS
    Shandi Sharp
    Sep 22, 2025
    1.0
    Placed order online and my card was charged but they said they don't have a receipt for my order and that I would be refunded in 48hrs I didn't want the refund I wanted my food and the girl I spoke to was rude.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 9223 N Oak Trafficway?

Subway is open every day from 9:30 AM to 9:30 PM, with special holiday hours such as closing on 11/27/2025 and 12/25/2025, and closing at 5:00 PM on 12/24/2025.

Does this Subway location offer delivery and pickup services?

Yes, this Subway offers both in-store pickup and delivery options for your convenience.