Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kansas City, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4200 Independence Avenue for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
1,803 reviews
5 stars
581
4 stars
347
3 stars
287
2 stars
168
1 star
420
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders or missing items, leading to dissatisfaction.
Service Speed
Many reviews highlighted long wait times for food, with some customers waiting over 30 minutes.
Food Quality
Several customers mentioned issues with food quality, including cold or stale items and incorrect preparation.
Customer Service
Mixed feedback on customer service; while some employees were praised for friendliness, others were criticized for rudeness and poor management.
Cleanliness
Multiple reviews noted unsanitary conditions and a dirty environment, impacting the overall dining experience.
- YTyadabar trtl4 days ago1.0I tried to get some food but they were just selling drinks???
- JSJohn SchneiderDec 23, 20251.0They charged me twice for my food and they will not answer the phone so I can get my refund. They ripped me off $22. I've been trying to call them all day. No answer. Now I have to take off work early and drive all the way back up there during the day to try to talk to someone that can help me.
- DMDebra MillerOct 6, 20251.0They gave me stale cold fries. That's all I ordered. $4 for nasty fries that I had to wait for. Long enough for them to sit there and get nasty.
- SPSummer PattersonSep 30, 20252.0Ontop of refusing to renovate and add a drive through they do scummy stuff like if you order French toast sticks they will charge you $0.30 for the syrup automatically or if you pay cash some of the staff will automatically keep a dollar or two instead of letting you choose to tip.
- JAJames AlleeSep 27, 20255.0Love LoVe LOVE them shakes! X 4