Brand Certified
Sonic Drive-In
3.3(1805 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
4200 Independence Avenue, Kansas City, MO
64124, United States
Certified by Sonic Drive-In • Feb 22, 2026
(816) 241-4665
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/mo/kansas-city/4200-independence-avenue/store-1143
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kansas City, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4200 Independence Avenue for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.3
1,805 reviews
5 stars
581
4 stars
348
3 stars
288
2 stars
168
1 star
420
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews mentioned inconsistent food quality, including cold or stale items and incorrect preparation.
Staff Friendliness
Some customers praised individual staff members for their friendliness and helpfulness, but overall service was often criticized.
Management Problems
Several reviews highlighted issues with management, including unprofessional behavior and lack of responsiveness to customer complaints.
Location Concerns
The location was described as dirty and unsafe, with some customers expressing concerns about the area.
- GRGerald RatcliffeFeb 10, 20264.0Nice people burgers were on point
- BHButch HallFeb 8, 20261.0Order through door dash got everything that I didn't want on my burger and nothing that I wanted
- YTyadabar trtlJan 8, 20261.0I tried to get some food but they were just selling drinks???
- JSJohn SchneiderDec 23, 20251.0They charged me twice for my food and they will not answer the phone so I can get my refund. They ripped me off $22. I've been trying to call them all day. No answer. Now I have to take off work early and drive all the way back up there during the day to try to talk to someone that can help me.
- DMDebra MillerOct 6, 20251.0They gave me stale cold fries. That's all I ordered. $4 for nasty fries that I had to wait for. Long enough for them to sit there and get nasty.
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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