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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kansas City, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 10455 Blue Ridge Blvd for the ultimate SONIC experience!
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food temperature, incorrect items, and overall low quality.
Management Issues
Customers expressed concerns about management's handling of staff and service problems, indicating a lack of organization and accountability.
Customer Experience
Several customers noted a negative overall experience, citing disrespectful staff and a lack of responsiveness to complaints.
SJ
SRT Jojo
2 days ago
1.0
Worst Sonic ever
Longest wait in drive through even tho business is slow
“Employees” will mess up your order everytime and not care one bit!
They will have you wait at the drive through speaker for 10-15 mins before you order
And make you wait another 15-20 at the window….
It’s time to close this place for good!
HP
Hannah Prucha
Jan 3, 2026
1.0
Food is always wrong never gives correct sides and my burger bun was hard and the meat was cold
AP
Ash Pratt
Dec 28, 2025
4.0
Make sure to check your order before you leave. And I mean open the bag, the burger or hotdogs wrapper, then visually verify you have the correct food. Lived near this location for at least 5 years, visit it maybe 2 to 3 times a year and the order normally has something wrong with it. Employees are nice and the place is fairly clean but the order accuracy is 50/50.
LC
Lisa Crawford
Dec 18, 2025
1.0
Sonic has really went down hill. Food is gross and the wait time is forever. Never again
SD
Starling Darling
Dec 2, 2025
1.0
If you choose not to give a tip they will dump your fries or tots or whatever side you get right into the bag. Also messed up the order but was too tired to make an issue