Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kansas City, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8227 Wornall Road for the ultimate SONIC experience!
Location
Hours
Reviews
2.9
1,357 reviews
5 stars
335
4 stars
257
3 stars
190
2 stars
139
1 star
436
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, with many leaving without receiving their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components.
Staff Attitude
Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative customer experience.
Cleanliness and Quality
Several customers expressed concerns about food quality and cleanliness, including finding hair in food and unsanitary conditions.
Management Issues
Many reviews pointed to poor management and staffing problems, with suggestions that the location should be shut down or significantly improved.
- MImemyself &i5 days ago1.0I waited 20 minutes to get my food and I didn’t even get what I ordered. I ordered a Smashburger and got a double cheeseburger that looked like it had been sitting there the same amount of time that I was in line. No wonder there was only one car in line and none in the stalls. Very disappointed!
- CHCasey HuffmanDec 19, 20251.0Almost always frustratingly slow.
- QEQ'aniya EcholsDec 16, 20251.0Terrible sonic. Messed up my entire order. They didn’t answer me when I came through the drive-thru 3 times. I finally seen a worker sitting outside and asked if they were open. They told me I could go back around. And messed up my entire order.
- JJjugador_x1Dec 14, 20251.0One of the worst Sonic restaurants I've ever eaten at; the people were very rude and ill-mannered.
- BJBillie JeanDec 13, 20251.0Horrible disturbingly horrible why is this place even still open? How is it operating like this? Don’t think you’re going to place a large DoorDash order and actually receive THE WHOLE order not just half. A joke that’s what this place is should be shut down immediately