Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kansas City, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 822 Westport Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.0
902 reviews
5 stars
233
4 stars
160
3 stars
128
2 stars
96
1 star
285
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, slow service, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold items, burnt food, and incorrect orders, contributing to a negative dining experience.
Positive Staff Interactions
Some customers praised specific employees for their friendly and helpful service, indicating that there are positive experiences amidst the negative feedback.
Inconsistent Experience
Customers expressed frustration over inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
- JJJazmineDec 23, 20251.0This shit just ain’t okay to service to someone AT ALL. I want my money back I couldn’t even eat this MAYO sandwich. Be mfin fr
- PGPaul GarciaNov 11, 20255.0Huge shout out to Corey! Had an issue with my order and he went above and beyond to fix it. Highly recommend this sonic over the others. Need more people like him.
- KSKaty SalterSep 27, 20251.0My ultimate breakfast burrito had so many jalapeños I couldn’t eat it!! Absolutely ridiculous!!!
- KBkaleb boyleSep 23, 20252.0Ordered a burger and 2 orders of mozzarella sticks and did not come with mozzarella sauce. Asked for mozzarella sauce and the manger of all ppl tried to argue with me that there was some in there and that was not the case. Then gave me only one when I need two for my order and then argued with me again. Got back to my food and it was cold. Just save your self the trouble and give me the damn sauce lady.
- LPLea PetrieSep 20, 20254.0I want to give credit where it’s due- tonight’s order was hot, correct, and fast. The food tasted better than it has in a while and the lady at the window was super pleasant. Whatever changes have been made are a huge improvement!