Sonic Drive-In

3.5
1290 reviews
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Business Details

7521 Nw Barry Road, Kansas City, MO
64152, United States
(816) 584-0322
http://www.sonicdrivein.com/locations/us/mo/kansas-city/7521-nw-barry-road/store-4326
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kansas City, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7521 Nw Barry Road for the ultimate SONIC experience!

Location

Sonic Drive-In
7521 Nw Barry Road, Kansas City, MO
64152, United States

Hours

Reviews

3.5
1,290 reviews
5 stars
456
4 stars
292
3 stars
221
2 stars
120
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold items, missing ingredients, and overall poor food preparation.

Staff Attitude

Several reviews highlighted rude or unhelpful staff interactions, contributing to a negative customer experience.

Order Accuracy

Many customers experienced issues with their orders being incorrect or incomplete, which was a recurring theme in the feedback.
  • MB
    Maggie Bennett
    Jan 2, 2026
    5.0
    Food was hot and fresh, the lady working did a great job. She was friendly, and nice. It was a nice day so I left my window down, I could hear her visit with what I assume were "regulars. " She did a great job of customer service, I think he name was Sam. Funny how a few kind words and a smile can set you up for a good experience. Well done, would recommend this Sonic... which is saying a lot I feel like overall sonic customer service and food normally is not this good. This location is doing something right!
  • JM
    Jason McClintock
    Dec 2, 2025
    2.0
    After bringing out the wrong order initially, had to go back in and reprep my order. Then forgot my tots, which I figured out 20 minutes away at home...
  • AN
    Aaron Niemeier
    Nov 19, 2025
    3.0
    No issue with the food, but the service here is not good
  • AN
    Ashley Nicole
    Nov 14, 2025
    5.0
    I come here quite often. Each time. This team gets my order right. Every time. I enjoy this location and I hope the other stores in the business can start looking to be like this store. And nothing seems to ever be thrown together. It’s handled with the knowledge that presentation is for the customer and the overall experience. It has many friendly people. Whoever was working 11/14, at 8pm. Thank you. This crew does it time and time again. There may be some new faces but at this hour, it still quality food and service. Thanks for taking the time to take care of your customers.
  • TK
    Tonia Kruse
    Nov 14, 2025
    4.0
    Use the app or you will be paying a lot to eat here.
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