Pizza Hut

3.5
748 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5928 Wilson Rd in Kansas City, MO. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
5928 Wilson Rd, Kansas City, MO
64123, United States

Hours

Reviews

3.5
748 reviews
5 stars
359
4 stars
85
3 stars
62
2 stars
54
1 star
188

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was hot, fresh, and delicious, although there were complaints about portion sizes and cold items.

Customer Service

Service quality varied significantly; while many praised staff members like Corey for their friendliness and helpfulness, others reported rude behavior and long wait times.

Cleanliness Issues

Some customers reported unsanitary conditions, including sightings of cockroaches, which raised serious concerns about hygiene.

Order Accuracy

There were multiple complaints regarding incorrect or incomplete orders, particularly with delivery services.
  • JP
    Jesse Perea
    Jan 5, 2026
    5.0
    Positive
  • KG
    KodyLynn Gravely
    Dec 26, 2025
    2.0
    My husband and I decided to order pizza through DoorDash to be picked up. My husband went in and was told he couldn't pick it up since he didn't have a bag. After a few minutes, he came out upset and sent me in. Once I got inside, I observed a blonde haired lady interact with other customers in the lobby and she didn't seem that friendly. When she got to me, she asked me who I was picking up for, and I told her my name. She mentioned the guy that came in and I told her that's my husband and he does not work for DoorDash that he was there to pick up our order. She said that being we ordered through Doordash that it was showing the order needed to be in a bag and verified. I ordered for pick-up, not delivery. The system and workers should be able to easily differentiate the two. Needless to say, based upon this interaction we won't be back. At least the food was good.
  • AA
    Angela
    Dec 23, 2025
    5.0
    Pizza Hut has delicious Pizza, pasta and desserts. They also offer open WiFi.
  • CS
    Cole Stubbs
    Dec 4, 2025
    1.0
    Took the employees over 10 minutes to even acknowledge me. And they weren’t even busy.
  • TW
    Tina Maria Wyche
    Dec 2, 2025
    4.0
    It's good

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 5928 Wilson Rd in Kansas City?

Pizza Hut at 5928 Wilson Rd is open from 9 AM to midnight Monday through Thursday and Sunday, and from 9 AM to 1 AM on Friday and Saturday.

Can I order Pizza Hut for delivery or pickup online from this location?

Yes, you can order pizza for delivery, carryout, or curbside pickup online at Pizza Hut's website or mobile app.