Pizza Hut

Reviews

• SS

  SLICEOFAP

  6 days ago
  1.0
  Terrible customer service & problem resolutions skills from the General Manger on down. Placed an order for a med pizza & wings online with Apple Pay. Order said it would be ready in 20 mins, i showed up about 40 mins later. After checking their system & scrambling around in the back for a min I was told my order was given away. I told the employee to cancel the order & refund me bc i didn't want to wait longer on a remake. Was told they couldn't cancel since their system showed the order was picked up even though it wasn't by me. Went back & forth about my money i couldn't get back and rudely told by the manager on duty to call the GM the next day. Called the GM & received no resolution from him either besides saying much of the same, they system won't him refund & call corporate. Waste of time & offered nothing for my time or troubles. After calling corporate and told i have to wait for the charge to go from pending to posted i just called my bank and got refunded. Never will i visit the 40hwy location again. Poorly ran & trained.
• CS

  Cristin Scruggs

  Dec 30, 2025
  1.0
  Tired of this location running out of stuff and replacing what I've ordered and paid for with whatever they see fit. Ya'll act like these orders are paid for with your own money therefore you have the right to choose and pick what the customer will get. How about a courtesy call when ya'll don't have what's offered on the menu,ordered,and paid for. Wish this location wasn't my local but after having given them 4 seperate chances with the same experience consistently I'm writing this one off.
• MT

  Ms T

  Dec 26, 2025
  2.0
  I ordered two large specialty pizzas original pan crust, but the crust seemed hand tossed, unfortunately. I ordered this for a gathering I was having and I had my daughter pick up the pizza for me, so I had no time to share my concerns at that time. I haven’t ordered from Pizza Hut in a very very long time, but I wanted to give it a try as the original pan crust gives me a sense of nostalgia. The overall flavor of the pizza was cool, but the crust did not seem to be the original pan crust I remember, unfortunately.
• AW

  Amie Whetstone

  Dec 23, 2025
  3.0
  Had to wait even longer for my order even when I got there after it was supposed to be ready. There was only one employee working and decided to go on break when it was busy and made everyone wait.
• CG

  Candi Gonzales

  Dec 11, 2025
  1.0
  We ordered a pan pizza and original wings. Should have been no problem....the pizza was really Doughy and the wings were way to spicy. The store was empty but it took forever to get the order. Will not go back to this pizza hit EVER AGAIN. I tried to call the store but was out on hole until I hang up. 🙃 not a happy customer here .

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