Papa Johns Pizza

3.4
334 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Kansas City, MO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Kansas City pizza for any occasion. Call us for pizza delivery in Kansas City or stop by 7960 WORNALL RD for carryout to order the best pizza in Kansas City, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7960 WORNALL RD, Kansas City, MO
64114, United States

Hours

Reviews

3.4
334 reviews
5 stars
135
4 stars
57
3 stars
36
2 stars
13
1 star
93

What are people saying?

AI-generated from recent customer reviews

Order Issues

Many customers reported problems with order cancellations, incorrect items, and missing toppings.

Delivery Problems

Numerous reviews highlighted late deliveries, with some customers waiting over two hours for their orders.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude management and unhelpful responses to complaints.

Food Quality

Several customers expressed dissatisfaction with the quality of the pizza, citing issues like excessive cheese, soggy crusts, and poorly made pizzas.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff, good deals, and quality of the food during certain visits.
  • MP
    Miguel Parker
    Oct 14, 2025
    1.0
    Canceled an order placed at like 8:30 with no notice. Waited over an hour while the tracker showed it being delivered. Bunch of clowns.
  • PT
    Patrice Todd
    Sep 27, 2025
    1.0
    So basically I place my order. I spent like $37 and my food was never made. I was told my order will be ready and I had to wait additional 30 minutes for my food to get done. Then a driver takes , my order with her come. Left the store.Then came back to the store hand it over to the manager and he gave me my order. But it had left the building, he would not give me any good service. And did not solve the problem and he did not give me anything to make me feel better.... I am very unhappy with my service.
  • EH
    Eric Holliger
    Sep 16, 2025
    1.0
    Way too much cheese, the oven is not able to keep up with how much cheese they put on, so the pizza is gross and floppy.
  • NH
    NaSheena Hooker
    Jul 16, 2025
    1.0
    I ordered a pizza today and it looked like trash… No one even tried to read how to make the pizza and then literally put a dab of pizza sauce and it was just soggy and gross… Then I have to wait for a refund and my son is so disappointed and so am I and it’s nothing I can do…
  • MA
    mohannad albadawi
    Jul 15, 2025
    5.0
    Very friendly staff and a bunch of teamwork. Management overall is on point and main manger is top knotch

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 7960 WORNALL RD, Kansas City?

Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.

Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?

Yes, you can pick up your order. Takeout is available from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.