Panera Bread

4.0
792 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
8580 Church Road, Kansas City, MO
64157, United States

Hours

Reviews

4.0
792 reviews
5 stars
424
4 stars
163
3 stars
88
2 stars
43
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing fresh and flavorful dishes while others received items that were stale or poorly prepared.

Service Issues

Multiple reviews highlighted slow service, incorrect orders, and a lack of communication regarding menu items that were unavailable.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Pricing Concerns

Many customers expressed that the prices were high relative to portion sizes and overall value, leading to dissatisfaction.

Staff Friendliness

Despite service issues, many reviews praised the friendliness and helpfulness of the staff, particularly in resolving problems.
  • MS
    Michael Saft
    Nov 2, 2025
    5.0
    This Panera Bread location is newer, clean, and very inviting. The staff is friendly, and the service is quick, which makes it a great spot for a casual meal or coffee break. The food is consistently fresh and well prepared, and orders usually come out fast even when the place gets busy. It can get a bit crowded during peak times, and there’s not a great spot to stand while waiting for your order, which can feel a little awkward. Still, the overall experience is positive, and the comfortable atmosphere and reliable food make it a nice addition to the area.
  • TC
    Travis Copple
    Nov 2, 2025
    2.0
    First time going since they started outsourcing their baking. Bagels are not as good as they used to be. They also forgot an item on my mobile order.
  • SC
    Sadie Camp
    Oct 24, 2025
    2.0
    They were out of almost everything, but did not tell you until you received your food without something and you went up to ask.
  • FB
    Fi B
    Oct 11, 2025
    3.0
    Ordered a salad, there were literal rotting pieces of romaine. When I go out to eat, I want good fresh food. I used to love panera, it feels like it's going downhill now and I'll be finding other restaurants to spend my time and money at.
  • JK
    John Kilpatrick
    Sep 26, 2025
    1.0
    We had a good front counter person waiting on us at this restaurant. After that it went downhill and they called us several times to the service counter to tell us what they didn't have and to try to offer some substitutes. They completely left all the chicken off of a salad and it was supposed to be a full salad, but the ball was merely half full at best. They forgot the chicken and I took the salad back up and they asked if I wanted the chicken in my hand to put on the salad myself, finally got the chicken for the salad. They did credit the salad back to our card. In addition my wife wanted hot water for tea, and was promised she would have the hto ware in 7 minutes, and didn't recieve any hot water until 25 minutes later. I would not recommend this location.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Kansas City accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the opening hours for Panera Bread on weekends?

Panera Bread is open from 6:00 AM to 9:30 PM on Saturdays and from 6:30 AM to 9:00 PM on Sundays.