CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.
Customers noted a mix of friendly service and significant delays, with some reporting issues with order accuracy and responsiveness from staff.
Food Quality
While many enjoyed the food, there were consistent complaints about portion sizes, freshness, and incorrect orders.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in bathrooms and dining areas, impacting overall customer experience.
Pricing Concerns
Several customers expressed that the prices are high relative to portion sizes and food quality, leading to dissatisfaction.
KO
Karen Olson
5 days ago
3.0
Cool coffee and soup. Yummy salad, but I ordered a half a got a whole salad.
ZK
Zac Kight
Jan 28, 2026
5.0
Phillip was friendly and helpful even with the store busy
CH
Charity Van Duren Hepworth
Jan 6, 2026
5.0
Great restaurant! We will go there again.
KL
Kyle Lawson
Dec 30, 2025
3.0
This location is clean and friendly. There were two downsides though. First, the self-ordering kiosk would not take my gift card, so I wasted time trying to order my food. I eventually just had to go read my order to the cashier to get my card to work. Second, the portion of chicken I got on my sandwich was a joke. It was maybe 1 to 1.5 ounces of chicken. Luckily the manager did offer me more to put on my sandwich which I appreciated, but apparently it was the right portioned size of chicken that goes on all their sandwiches. This is not a location specific issue but rather a company issues. Like most other restaurants, they are raising prices and reducing portion sizes of meat. In addition, all the meat, cheese, and sauce was placed in the middle of the sandwich so that the ends were nothing but bread.
PP
Paul
Dec 4, 2025
5.0
What a great place to spend time with friends. The coffee is such a great value when you belong to The Sip Club. Meagan, the manager, does an awesome job hiring staff. They are all so nice.