CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers expressed disappointment with the quality and portion sizes of food, citing issues like missing ingredients and shrinkflation.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and sticky floors, which detracted from their dining experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their exceptional service and friendliness.
Pricing Concerns
Customers frequently mentioned that prices are high relative to the quality and portion sizes of the food.
CR
Chloe Rowan
1 day ago
5.0
Come here often, decided to leave a review of my most recent visit. I like how panera is always consistent and delicious, nice young lady, zayna is always charming and helpful. Will continue to eat here.
TD
Ta’Riya Davis
Nov 13, 2025
2.0
Today is the 2nd day in a row they completely messed up my very simple order and I will never be back. Yesterday, the girl made my drink hit instead of ice and when I told her it was iced she didn’t remake it just poured a hot drink on top of ice. My drink had none of the toppings I had requested and was disgusting and bland. Today, I didn’t even get to get my drink because of how slow and long it took them to make my drink even with me being the only person in the restaurant. Made me late for work and still left with no drink that I spent over $5 on. This is completely unacceptable and I have yet to receive a refund for both days.
JJ
Joe Nash (Java Joe)
Oct 31, 2025
2.0
Panera has been very obvious and really the worst when it comes to shrinkflation. Their food has declined as if they've gone with cheaper ingredients, and servi.h size has dwindled. It's like an investment company took over, and is running the company into the ground as quickly as possible. It is quickly falling off my list of places to eat.
MF
Mary-Jo Foster
Oct 31, 2025
4.0
Handyman place to grab a snack, but the tables could have been cleaner. Also, the music was too loud and not too wild. Electronic music is not to my taste.
KF
Kiersten F
Oct 27, 2025
5.0
Came in Monday night and my mobile order was missing. we confirmed confirmation # and address thru the app. it was nowhere. ELIZABETH stepped in and absolutely treated me like an angel! She was so kind and prompt. So beyond professional. she was amazing. She rocks!!!
What are the opening hours for Panera Bread in Kansas City?
Panera Bread is open every day from 6:00 AM to 9:00 PM.
Can I place online orders for delivery or pickup at Panera Bread?
Yes, you can order online for delivery or Rapid Pick-Up through their website or mobile app.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Panera Bread have a drive-thru and pick-up services?
Yes, the location offers both drive-thru and pick-up services.
Is seating available and is Panera Bread suitable for working on a laptop?
Yes, Panera Bread has seating and is suitable for working on a laptop with complimentary Wi-Fi.
What nearby places can I visit around Panera Bread?
Nearby places include Hy-Vee Fast & Fresh for groceries and fuel, Gordmans department store for retail shopping, and 24 Hour Fitness gym for workouts.
How can nearby stores like T-Mobile or Amy's Hallmark Shop complement my visit to Panera Bread?
You can combine your visit by shopping for mobile accessories at T-Mobile or picking up gifts and cards at Amy's Hallmark Shop nearby before or after dining at Panera Bread.
Are there any medical or legal services nearby Panera Bread for convenience?
Yes, nearby you can find Northland Imaging medical center and Immigration Professionals legal services for your healthcare or legal needs.