Panera Bread

4.0
1048 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
311 NE Englewood Road, Kansas City, MO
64118, United States

Hours

Reviews

4.0
1,048 reviews
5 stars
515
4 stars
263
3 stars
104
2 stars
59
1 star
107

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the quality and portion sizes of food, citing issues like missing ingredients and shrinkflation.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and sticky floors, which detracted from their dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their exceptional service and friendliness.

Pricing Concerns

Customers frequently mentioned that prices are high relative to the quality and portion sizes of the food.
  • CR
    Chloe Rowan
    1 day ago
    5.0
    Come here often, decided to leave a review of my most recent visit. I like how panera is always consistent and delicious, nice young lady, zayna is always charming and helpful. Will continue to eat here.
  • TD
    Ta’Riya Davis
    Nov 13, 2025
    2.0
    Today is the 2nd day in a row they completely messed up my very simple order and I will never be back. Yesterday, the girl made my drink hit instead of ice and when I told her it was iced she didn’t remake it just poured a hot drink on top of ice. My drink had none of the toppings I had requested and was disgusting and bland. Today, I didn’t even get to get my drink because of how slow and long it took them to make my drink even with me being the only person in the restaurant. Made me late for work and still left with no drink that I spent over $5 on. This is completely unacceptable and I have yet to receive a refund for both days.
  • JJ
    Joe Nash (Java Joe)
    Oct 31, 2025
    2.0
    Panera has been very obvious and really the worst when it comes to shrinkflation. Their food has declined as if they've gone with cheaper ingredients, and servi.h size has dwindled. It's like an investment company took over, and is running the company into the ground as quickly as possible. It is quickly falling off my list of places to eat.
  • MF
    Mary-Jo Foster
    Oct 31, 2025
    4.0
    Handyman place to grab a snack, but the tables could have been cleaner. Also, the music was too loud and not too wild. Electronic music is not to my taste.
  • KF
    Kiersten F
    Oct 27, 2025
    5.0
    Came in Monday night and my mobile order was missing. we confirmed confirmation # and address thru the app. it was nowhere. ELIZABETH stepped in and absolutely treated me like an angel! She was so kind and prompt. So beyond professional. she was amazing. She rocks!!!

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread in Kansas City?

Panera Bread is open every day from 6:00 AM to 9:00 PM.