CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many customers reported unsanitary conditions, particularly in the dining area and restrooms.
Food Quality
Feedback indicated a decline in food quality, with complaints about portion sizes, freshness, and incorrect orders.
Positive Staff Interactions
Some customers praised individual staff members for their friendliness and helpfulness, contrasting with overall service complaints.
Inconsistent Experience
While some enjoyed their meals and the atmosphere, many noted inconsistencies in service and food quality compared to other Panera locations.
EA
Ece Akdağ
Dec 24, 2025
1.0
They cannot prepare 2 sandwiches in 40 mins and they lie about the passcode of the restroom, these people are the rudest and laziest people I have ever seen.
RV
Rosse Varella
Dec 12, 2025
5.0
Me encantó mucha variedad y precios muy accesibles
KD
Kathy Durham
Dec 11, 2025
3.0
It was good, I've been to better. It was clean and fast though. Food was good. The cinnamon roll was very good.
JB
Janice Brown
Dec 11, 2025
1.0
My neighbor got food poisoning from eating here the other day y'all need tohire people that isn't nasty
VR
Verla Rickman
Nov 25, 2025
1.0
Was told order is ready when items are out of stock. Not friendly nor accommodating. I have never been to a panera with such hateful people. Will go out of my way for a different location from now on!