CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported slow service, long wait times, and frequent order mistakes.
Food Quality
Many reviews mentioned inconsistent food quality, including small portions and missing ingredients.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors.
Staff Attitude
Feedback indicated a lack of customer service skills among staff, with some customers feeling ignored or treated rudely.
Menu Availability
Customers frequently complained about the unavailability of popular menu items, particularly bagels and certain soups.
NN
NORD
Nov 16, 2025
2.0
The cost is way too high I will never eat there again.
MR
Mike Rommeney
Nov 13, 2025
5.0
Service is usually good but sometimes you may have to wait.
SS
Sara
Nov 4, 2025
1.0
We went for lunch and the cashier didn't listen. We ordered bread bowls, and she gave us cups. She also didn't know how to handle money, or make change. She had her cell phone for calculator, which wouldn't be a problem, except even using that she didn't do it right. My total was $40.68. I gave her 2 twenty's and 1 one dollar bill.
She then requested a ten dollar bill on top of that. So I explained I gave her $41, which covered my bill and only needed 32 cents back. Then she asked for a five dollar bill, which I gave to her because I didn't want to look rude, and then she gave me $4.32 back.
The exchange didn't make sense. This was the first time we have tried here and we are very disappointed. $40.68 is alot of money for maybe (and I feel that is being generous) a 1/2 cup of soup and one third of a piece bread I don't normally request a refund, but in this situation, I do politely ask that I get a refund.
The baguette wasn't bad, but the soup itself tasted and looked just like Campbell's Chunky Chicken Noodle soup (which I like, but for this price I could've bought a can myself and at least felt like I had a meal).
I wrote that to their contact us on their website because I live almost 2 hours away. I will provide a picture of their response, as well as our receipt, and a soup cup
JJ
Jerzey James
Nov 4, 2025
1.0
I get chocolate croissants and the lady at the front just threw them into a bag. Grease was all over the bag and by the time I got home it was stale and not good. Im very disappointed with this experience. I contacted support and they did nothing. If I advise anything I hope people don't go here.
BB
Brian Bush
Oct 22, 2025
5.0
I always go for the broccoli and cheese soup. Good sandwiches too but I like the soup lol
Does Panera Bread in Kansas City accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours of Panera Bread Kansas City?
Panera Bread is open daily from 6:00 AM to 9:00 PM.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread offers delivery and rapid pick-up services, including drive-thru.
Can I order Panera Bread online or through an app?
Yes, you can order online at Panera Bread's website or use the Panera Bread app available on the Apple App Store.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What payment options are accepted at Panera Bread?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Panera Bread suitable for families and working on a laptop?
Yes, Panera Bread welcomes families and is suitable for working on a laptop with complimentary Wi-Fi.
What are some nearby places to Panera Bread Kansas City that customers might visit?
Nearby places include Kato Japanese Cuisine Sushi, Winstead's Diner, and Taco Bell for different dining options, and Platte Valley Bank Of Missouri for banking services.
How can nearby places like Starbucks or The Big Biscuit complement a visit to Panera Bread?
Customers might enjoy coffee or breakfast at nearby Starbucks or The Big Biscuit before or after their meal at Panera Bread, enhancing their food experience in the area.
Are there any health or dental services near Panera Bread?
Yes, nearby health services include Aspen Dental, Motto Clear Aligners, and Advanced Physical Therapy & Sports Rehab for comprehensive dental and physical care.