Panera Bread

3.9
1406 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
6286 NW Barry Rd, Kansas City, MO
64154, United States

Hours

Reviews

3.9
1,406 reviews
5 stars
660
4 stars
332
3 stars
155
2 stars
86
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

Many reviews mentioned inconsistent food quality, including small portions and missing ingredients.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors.

Staff Attitude

Feedback indicated a lack of customer service skills among staff, with some customers feeling ignored or treated rudely.

Menu Availability

Customers frequently complained about the unavailability of popular menu items, particularly bagels and certain soups.
  • NN
    NORD
    Nov 16, 2025
    2.0
    The cost is way too high I will never eat there again.
  • MR
    Mike Rommeney
    Nov 13, 2025
    5.0
    Service is usually good but sometimes you may have to wait.
  • SS
    Sara
    Nov 4, 2025
    1.0
    We went for lunch and the cashier didn't listen. We ordered bread bowls, and she gave us cups. She also didn't know how to handle money, or make change. She had her cell phone for calculator, which wouldn't be a problem, except even using that she didn't do it right. My total was $40.68. I gave her 2 twenty's and 1 one dollar bill. She then requested a ten dollar bill on top of that. So I explained I gave her $41, which covered my bill and only needed 32 cents back. Then she asked for a five dollar bill, which I gave to her because I didn't want to look rude, and then she gave me $4.32 back. The exchange didn't make sense. This was the first time we have tried here and we are very disappointed. $40.68 is alot of money for maybe (and I feel that is being generous) a 1/2 cup of soup and one third of a piece bread I don't normally request a refund, but in this situation, I do politely ask that I get a refund. The baguette wasn't bad, but the soup itself tasted and looked just like Campbell's Chunky Chicken Noodle soup (which I like, but for this price I could've bought a can myself and at least felt like I had a meal). I wrote that to their contact us on their website because I live almost 2 hours away. I will provide a picture of their response, as well as our receipt, and a soup cup
  • JJ
    Jerzey James
    Nov 4, 2025
    1.0
    I get chocolate croissants and the lady at the front just threw them into a bag. Grease was all over the bag and by the time I got home it was stale and not good. Im very disappointed with this experience. I contacted support and they did nothing. If I advise anything I hope people don't go here.
  • BB
    Brian Bush
    Oct 22, 2025
    5.0
    I always go for the broccoli and cheese soup. Good sandwiches too but I like the soup lol

Frequently Asked Questions About Panera Bread

Does Panera Bread in Kansas City accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread Kansas City?

Panera Bread is open daily from 6:00 AM to 9:00 PM.