Panera Bread

3.9
1419 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
6286 NW Barry Rd, Kansas City, MO
64154, United States

Hours

Reviews

3.9
1,419 reviews
5 stars
664
4 stars
334
3 stars
155
2 stars
87
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor order accuracy, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, including small portions, missing ingredients, and unsatisfactory taste.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean tables and floors.

Customer Experience

Several customers expressed disappointment with their overall experience, citing issues with order fulfillment and lack of urgency from staff.
  • EC
    Elizabeth Cotten
    2 days ago
    1.0
    The amount of food served is drastically smaller than advertised. Do better Panera.
  • IK
    Ivan Kuleshov
    6 days ago
    5.0
    Perfect place to get some midday work done. Brandon is a really sweet worker that’s always serving a smile, free of charge!
  • AW
    Amy Watowa
    Dec 16, 2025
    4.0
    The tomato basil bread loaf is outstanding as was the chicken salad. Cookies were ok unfortunately and at 3.99 and 5.99 each I expected them to be better and fresh. The gal at the counter was extremely pleasant and accommodating when I asked for something not on the menu. Overall good except for the cookies (all 54 dollars of them!)
  • AZ
    Apartment Zoo
    Dec 8, 2025
    1.0
    I paid for a family meal which is a quart of soup, 4 half sandwiches, a baguette, and a family size salad. I’ve ordered it off and on 3 years from Panera. This time I did not receive the franchise standard advertised meal. I am actually livid over what I received because it is not what I paid for. I received 4 sandwiches half the size of normal (so quarter size). The bread was cut as thin as possible, almost no toppings, and sloppily thrown together. They were so small they fit in the palm of your hand like a slider. It’s clear they thought if they made them tiny they’d save $ as a restaurant. I received a 1 person salad that was half full so not even the standard whole menu salad. It was bad, wilted lettuce, and again, was sloppily tossed in the bowl. It was inedible so I had to throw it out. I received a 75% full quart of soup that when measured out was 3 cups as expected, not 4 to equal the advertised quart. I received a baguette.The baguette was normal. So in total I received salad for <1, soup for 3, and sandwiches for 2 when it is advertised as 4 cups of soup, 4 person salad, sandwiches for 4. Highway robbery. I will never be returning to this location and frankly, I’m boycotting Panera now. After declining food quality and service and a cruddy new menu filled with pizza I’m over it. This is the last straw. Clearly they don’t need my $. Texas roadhouse has never EVER stiffed me on a family meal. And their base level meal is the same price.(35-40$ for 4 people). When I order family meals from other restaurants it comes exactly as advertised. That’s what I expect as a consumer and I work too hard to receive half my food missing or bad and needs to be thrown out.
  • KK
    Keristal
    Dec 5, 2025
    1.0
    Extremely unsatisfactory experience, often involving KAY. She is very disrespectful and rude. She didn’t handle my Order correctly. I called and said if my food was ready and if I can pick up inside She said YES COME INSIDE but when my mom went inside to get the food, they told her we don’t have no one by that name. My food is cold and nasty. Nobody should wait 35 MINUTES+ for a ORDER that was ready and sitting out. When my order is there done and bagged she and other employees kept saying we don’t have THAT NAME…. . That LOCATION needs to Treat everyone’s time with respect.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Kansas City accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread Kansas City?

Panera Bread is open daily from 6:00 AM to 9:00 PM.