Brand Certified
McDonald's
3.0(2751 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1200 Emanuel Cleaver II Blvd, Kansas City, MO
64110, United States
Certified by McDonald's • Feb 22, 2026
(816) 931-4530
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.0
2,751 reviews
5 stars
741
4 stars
476
3 stars
476
2 stars
284
1 star
774
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unprofessional staff, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, including missing items and wrong food.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty bathrooms and unsanitary conditions.
Management Issues
Several reviews pointed to poor management and lack of training among staff, contributing to the overall dissatisfaction.
Food Quality
While some customers enjoyed the food, there were complaints about greasy items and inconsistent quality.
- JLJacob LangFeb 19, 20261.0I places my order before 10:30, arrived before 10:30, and there was a line in the drive through. I got to the mic at 10:33 and told they cant complete my order because it’s past 10:30. How is it my fault I had to wait in line that long? They didnt offer me anything at all as a consolation, not even offer to take a lunch order, and no one answers after many attempts to call. I dont think its fair and I shouldn’t be denied my order if I was able to place it in the app and showed up 2 minutes after.
- NNNo NoFeb 6, 20263.0Food good customer service needs work
- TTTayaFeb 2, 20261.0the woman with green hair came up to the counter and was extremely rude to all the customers standing and waiting to order. she said "yall gotta talk or show me your phones" and then threw her hands up asking "who's next? anybody?!".
- ZMZIANE MOHAMEDJan 21, 20261.0Worse service over everybody rude !
- AИльяDec 7, 20251.0closed restroom is a sign of a bad neighborhood. But seriously, I went to an employee and didn't get the code for the restroom. They said, "Place an order with us, then you'll get access to the restroom," even though I had bought food from them and eaten there an hour earlier. I hate this kind of behavior. It's disrespectful.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1200 Emanuel Cleaver II Blvd?
The McDonald's at 1200 Emanuel Cleaver II Blvd is open daily from 6:00 AM to 9:00 PM.
What time does the drive-through open and close at this McDonald's location?
The drive-through is open every day from 6:00 AM until midnight (12:00 AM).
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, you can order delivery daily between 7:00 AM and 10:00 PM.
What types of pickup and delivery services does McDonald's offer at this location?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's on Emanuel Cleaver II Blvd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food online from this McDonald's location?
You can order online via their delivery link https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on Apple App Store and Google Play.
Is there a drive-through option available at this McDonald's?
Yes, this McDonald's location has a drive-through service available.
What nearby restaurants are close to this McDonald's for additional dining options?
Nearby dining options include Subway, Lucky Dynasty (Chinese restaurant), Taco Bell, and Burger King, all located close by for convenience and variety.
Are there any nearby public transportation options to reach McDonald's on Emanuel Cleaver II Blvd?
Yes, the RideKC - 47th & Troost bus station and Troost MAX - Emanuel Cleaver II Blvd transport options are nearby, making it easy to visit McDonald's via public transit.
What nearby businesses can I visit around McDonald's for shopping or services?
Nearby you can find Boulevard 816 for mens clothing, True Value hardware store, MAC Salon Spa & Wellness, and Liberty Bank, among others, offering a variety of shopping and service options.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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