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McDonald's

3.0
(2751 reviews)

Business Details

(816) 931-4530
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1200 Emanuel Cleaver II Blvd, Kansas City, MO
64110, United States

Hours

Reviews

3.0
2,751 reviews
5 stars
741
4 stars
476
3 stars
476
2 stars
284
1 star
774

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently rude and unprofessional staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, including missing items and wrong food.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty bathrooms and unsanitary conditions.

Management Issues

Several reviews pointed to poor management and lack of training among staff, contributing to the overall dissatisfaction.

Food Quality

While some customers enjoyed the food, there were complaints about greasy items and inconsistent quality.
  • JL
    Jacob Lang
    Feb 19, 2026
    1.0
    I places my order before 10:30, arrived before 10:30, and there was a line in the drive through. I got to the mic at 10:33 and told they cant complete my order because it’s past 10:30. How is it my fault I had to wait in line that long? They didnt offer me anything at all as a consolation, not even offer to take a lunch order, and no one answers after many attempts to call. I dont think its fair and I shouldn’t be denied my order if I was able to place it in the app and showed up 2 minutes after.
  • NN
    No No
    Feb 6, 2026
    3.0
    Food good customer service needs work
  • TT
    Taya
    Feb 2, 2026
    1.0
    the woman with green hair came up to the counter and was extremely rude to all the customers standing and waiting to order. she said "yall gotta talk or show me your phones" and then threw her hands up asking "who's next? anybody?!".
  • ZM
    ZIANE MOHAMED
    Jan 21, 2026
    1.0
    Worse service over everybody rude !
  • A
    Илья
    Dec 7, 2025
    1.0
    closed restroom is a sign of a bad neighborhood. But seriously, I went to an employee and didn't get the code for the restroom. They said, "Place an order with us, then you'll get access to the restroom," even though I had bought food from them and eaten there an hour earlier. I hate this kind of behavior. It's disrespectful.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1200 Emanuel Cleaver II Blvd?

The McDonald's at 1200 Emanuel Cleaver II Blvd is open daily from 6:00 AM to 9:00 PM.

What time does the drive-through open and close at this McDonald's location?

The drive-through is open every day from 6:00 AM until midnight (12:00 AM).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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