McDonald's

3.0
174 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
4321 NW Barry Rd, Kansas City, MO
64151, United States

Hours

Reviews

3.0
174 reviews
5 stars
51
4 stars
33
3 stars
16
2 stars
11
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

While some customers praised the freshness and quality of the food, others reported receiving cold or poorly prepared items.

Cleanliness

The restaurant was noted for being clean and well-maintained, especially as a new location.

Management Issues

Several reviews pointed to poor management and staff attitudes as contributing factors to the negative experiences.
  • AH
    Angelina Hartley
    2 days ago
    2.0
    This place smelt really bad, food came out fast, the employees seemed nice enough, just awful smell
  • BS
    brittanie silkwood
    Nov 14, 2025
    1.0
    This is the worst place ive ever been too, cant get orders right, put in a mobile order wait 20 mins and food still wasn't ready nor could they get my order right with the receipt in my hand!
  • TD
    Tyler Dean
    Nov 12, 2025
    1.0
    I have a problem nearly everytime with this location. Staff are always rude. I mean like shove the food out the window and tell you they don’t have your order to make you wait longer instead of openly saying they are understaffed. Hate going to this location tbh. The manager who rudely told me I shouldn’t have ordered from here if I was in such of a hurry after waiting 20 minutes when there was no line
  • KB
    Kat Blankinship
    Oct 18, 2025
    1.0
    Worst experience of my life. I will never ever go back to this establishment. Customer service is horrible. I live right down the street and I will drive extra to never have to go back there'.
  • DP
    Dan Poe
    Oct 17, 2025
    5.0
    Awesome management...hot food.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 4321 NW Barry Rd, Kansas City?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available?

The drive-through is open every day from 5:00 AM to 11:00 PM, matching the main hours.