Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the freshness and quality of the food, others reported receiving cold or poorly prepared items.
Cleanliness
The restaurant was noted for being clean and well-maintained, especially as a new location.
Management Issues
Several reviews pointed to poor management and staff attitudes as contributing factors to the negative experiences.
AH
Angelina Hartley
2 days ago
2.0
This place smelt really bad, food came out fast, the employees seemed nice enough, just awful smell
BS
brittanie silkwood
Nov 14, 2025
1.0
This is the worst place ive ever been too, cant get orders right, put in a mobile order wait 20 mins and food still wasn't ready nor could they get my order right with the receipt in my hand!
TD
Tyler Dean
Nov 12, 2025
1.0
I have a problem nearly everytime with this location. Staff are always rude. I mean like shove the food out the window and tell you they don’t have your order to make you wait longer instead of openly saying they are understaffed. Hate going to this location tbh. The manager who rudely told me I shouldn’t have ordered from here if I was in such of a hurry after waiting 20 minutes when there was no line
KB
Kat Blankinship
Oct 18, 2025
1.0
Worst experience of my life. I will never ever go back to this establishment. Customer service is horrible. I live right down the street and I will drive extra to never have to go back there'.
What are the opening hours of McDonald's at 4321 NW Barry Rd, Kansas City?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available?
The drive-through is open every day from 5:00 AM to 11:00 PM, matching the main hours.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 10:30 PM.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi and is it accessible for people with disabilities?
Yes, this location offers free WiFi and has wheelchair accessible entrances, seating, and restrooms.
Are there services available for mobile ordering and delivery?
Yes, services include DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, and McDelivery.
What nearby places can I visit before or after dining at McDonald's?
Near McDonald's, you can visit iStorage Self Storage for storage needs or the Sherwin-Williams Commercial Paint Store for retail paint supplies.
Are there convenient places to refuel your car close to this McDonald's?
Yes, Phillips 66 Gas and Temp Stop convenience stores and gas stations are nearby, great for refueling during your visit.
What local services related to health and recreation are near this McDonald's?
Nearby you can find Vybe Hot Yoga and Indigo Vybe yoga studios, as well as medical services like the Federal Injury Center of Kansas City and Restore Muscle and Joint.