McDonald's

3.1
3063 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6406 Troost Avenue, Kansas City, MO
64110, United States

Hours

Reviews

3.1
3,063 reviews
5 stars
836
4 stars
517
3 stars
578
2 stars
327
1 star
805

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed hot and fresh food, many others received cold or incorrect items, leading to dissatisfaction.

Cleanliness

The cleanliness of the location was often criticized, with reports of unsanitary conditions in bathrooms and dining areas.

Staff Attitude

Numerous reviews highlighted unprofessional behavior from staff, including rudeness and lack of accountability.

Drive-Thru Efficiency

The drive-thru service was noted for being slow and often overwhelmed, contributing to long wait times.
  • TG
    Tiara N Griffin
    Nov 7, 2025
    1.0
    The food was great, however I ordered a sprite with no ice and the cause me a cup that was about a inch from the top then the drive thru lady got a attitude when I asked if she can fill my cup up like I was inconveniencing her.
  • JJ
    Janae
    Nov 4, 2025
    1.0
    This McDonald’s is so trifling, you should see the woman at the drive-through window. This woman named Keke got like three teeth and she’s rude and looks nasty. She threw my food at me and my kids because I asked her for some water. Not to mention she always arguing with other employees. This is close to my home, but I’d rather go to another cleaner nicer McDonald’s.
  • AB
    Ambie Bambi
    Oct 29, 2025
    4.0
    The food was fresh and the staff was prompt and polite but for some reason four of my items that was supposed to have monopoly pieces didnt come with them instead for old packaging.
  • LN
    Lehi Neidholdt
    Oct 27, 2025
    5.0
    Pay before using the restroom......
  • AM
    Anne Murray
    Oct 11, 2025
    5.0
    Drive through service was very convenient. We were served real fast. We had our food ordered , paid for and in hand within less than five minutes.

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's at 6406 Troost Avenue?

McDonald's at 6406 Troost Avenue is open daily from 6:00 AM to 9:00 PM with drive-thru service available from 6:00 AM to midnight.

Can I place a delivery order from this McDonald's location?

Yes, delivery service is available daily from 7:00 AM to 10:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.