McDonald's

3.5
1276 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6701 Front St, Kansas City, MO
64120, United States

Hours

Reviews

3.5
1,276 reviews
5 stars
412
4 stars
288
3 stars
266
2 stars
99
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Food quality was inconsistent, with some customers receiving fresh food while others reported cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining areas.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items.

Staff Attitude

Several reviews mentioned staff having a negative attitude or being unhelpful, impacting the overall customer experience.
  • MM
    Masondrums
    5 days ago
    1.0
    Paid for my meal in the Drive-Thru but when they handed me my food they forgot a McChicken that I ordered and the wrong drink so I had to go back inside so they could possibly fix the order they didnt seem sorry for a simple screw up
  • SR
    Samuel Ross
    Nov 15, 2025
    3.0
    Pretty efficient, a little dirty, plenty of seating still.
  • WM
    Will M
    Nov 9, 2025
    1.0
    Extremely disappointing visit. The drink fountains were shut off and no sweet tea available. Staff wouldn’t say why, but it was clear it had to do with unhoused people in the lobby. I paid for a meal and couldn’t even get my own drink because management chose the easiest way out instead of addressing the real issue. Quiet exclusion disguised as “policy.”
  • AK
    Anne Rochelle King
    Nov 3, 2025
    1.0
    Order quaterpounder with cheese add mayo no mayo took 20 mins no one was in front of me disappointed today
  • AB
    Adrian Brantley
    Oct 29, 2025
    1.0
    Management skills is horrible i was standing in line for about 5 minutes Management looked right at me from drive thru didn't say I will be right with you or anything. Then finally she came over took my order I reached for receipt she had and laid it on the counter. And she looked right at and I asked her is it hard putting it my hand . She needs to be talked to. This was Wednesday October 29th around 4:20 in the evening

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Kansas City?

McDonald's in Kansas City is open from 5:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to 11:00 PM on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.

What are the delivery service hours at this McDonald's location?

Delivery is available from 5:00 AM to 10:30 PM Monday through Saturday, and from 7:00 AM to 10:30 PM on Sundays.