Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,194 reviews
5 stars
343
4 stars
216
3 stars
244
2 stars
107
1 star
284
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times at both drive-thru and curbside pickup.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing issues like cold or burnt items.
- JJJ JNov 10, 20251.0This place used to be good
- WLWilliam LanierNov 9, 20251.0Incredibly slow always forgetting at least 1 item
- GTGreighson TrickeyNov 2, 20255.0Got pranked with several 4 count nugget containers of big mac sauce added to my bag. Had me laughing so hard
- N4Nick 47Oct 28, 20252.0Extremely slow service, staff apparently either don't understand English or need hearing aids because me along with 3 other people had to repeat ourselves when ordering, you have to double check and make sure they gave you what you paid for because they will hand you food that is not yours or will not give you everything i.e. leave stuff out. They will try to make you pay twice, so keep that in mind. The younger staff tend to have a problem with cussing and using racial slurs, so keep that in mind if you decide to go as well.
- MPMicaela PollardOct 19, 20251.0By far the slowest location I ever been to. Waited at curbside pick up for more than 25 mins, and top it off I'm missing part of my order!!! Will never be back to this location. If you're looking for fast service and a complete full order. I suggest you go to a different location because this location is not it!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 9701 N Ash Ave, Kansas City?
McDonald's at 9701 N Ash Ave is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
Does McDonald's at this location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Wednesday, extended to 1:00 AM on Thursday through Saturday, and 6:00 AM to midnight on Sundays.
Can I order delivery from McDonald's at 9701 N Ash Ave and what times is delivery available?
Yes, delivery is available daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, extended to 12:30 AM on Fridays and Saturdays.
What delivery and pickup services does McDonald's offer at this location?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at McDonald's 9701 N Ash Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, customers can order through the McDonald's App available on Apple App Store and Google Play Store.
What services are available at McDonald's 9701 N Ash Ave besides food?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby restaurants can I visit before or after dining at McDonald's on N Ash Ave?
Nearby restaurants include DQ Grill & Chill, Dairy Queen, Red Door Woodfired Grill, Swig, and Lean Kitchen, offering options from ice cream to American cuisine and health foods.
Are there fitness centers near McDonald's on N Ash Ave for a workout before grabbing a bite?
Yes, nearby gyms include 9Round Fitness and 9round, great for a workout before or after your McDonald's visit.
Where can I find nearby fuel and convenience services around McDonald's on N Ash Ave?
QuikTrip is a nearby gas station and convenience store where you can refuel and grab essentials.