McDonald's

3.4
1352 reviews
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Business Details

9551 N McGee Street, Kansas City, MO
64155, United States
(816) 436-2398
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9551 N McGee Street, Kansas City, MO
64155, United States

Hours

Reviews

3.4
1,352 reviews
5 stars
407
4 stars
300
3 stars
286
2 stars
115
1 star
244

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Many reviews highlighted long wait times, with some customers waiting over 30 minutes for their orders.

Staff Attitude

Several customers noted unprofessional behavior and rudeness from staff, impacting their overall experience.

Cleanliness

While some customers appreciated the cleanliness of the play area, others reported dirty dining spaces and poor maintenance.

Food Quality

Mixed feedback on food quality, with some praising fresh items while others complained about cold or poorly prepared food.
  • JJ
    Jennae
    Dec 24, 2025
    1.0
    Breakfast- never had an issue. Lunch and beyond? I’d be hard pressed to remember a time where they got my order right. Even when you do try to get the right order after their mistake, you still might end up with the wrong order. I’ve become accustomed to sitting at the pick up window until I’ve completely verified my order is correct. Maybe that’s why the line takes so long, since everyone else is having to double /triple check for this locations consistent mistakes.
  • JD
    Jeff D
    Dec 22, 2025
    4.0
    Did not eat here this time. Only visited the play place. The play place was nice and staff came in to check on trash and take the trays back. The bathrooms were nicer and better then most fast food restrooms. I wish they had the wipes stocked and more hand sanitizer stations, maybe lower for the kids.
  • KA
    Kyler Aden
    Dec 19, 2025
    5.0
    Shootout to the gm here Ashley makes everything happen here! Clean store hot food!
  • JR
    Jessica Risinger
    Dec 10, 2025
    5.0
    I love the lady who works the drive thru pay window Mon-Fri she is a doll and always kind with a smile on her face! She definitely deserves a raise!!
  • JS
    Jeromy Suman
    Dec 3, 2025
    1.0
    This place has the longest wait times ever. The staff is just standing around. Ugh. And now I cant cancel my order.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.