Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,551 reviews
5 stars
710
4 stars
467
3 stars
502
2 stars
275
1 star
597
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and lack of attention to detail.
Cleanliness
The restaurant's cleanliness was criticized, with multiple mentions of dirty restrooms and unkempt dining areas.
Food Quality
While some customers enjoyed their meals, there were consistent complaints about cold or poorly prepared food.
Management Issues
Several reviews pointed to ineffective management and staffing problems, contributing to the overall negative experience.
- AAapackofhoboes5 days ago5.0A good place to stop for a quick bite to eat. The traffic isn't fun but that isn't the fault of the store.
- CMColbie McRoreyJan 5, 20261.0Gave me no sauce the fries were cold and gave me the wrong drink
- GBGuy BDec 27, 20251.0No soda machines in the lobby. No staff greeting me when you walk in the door. McDonald's wonders why no one eats their.
- MWmarie wylyDec 8, 20251.0Stopped in on 12/7/25 for a quick breakfast. Ordered at counter to use some points. 2 breakfast sandwiches and 2 drinks. Waited 15 minutes with 11 people inside behind us that had ordered. While people in the drive thru were leaving like clock work🤨 Asked for our food and alls I got was "We are busy" The guy at the window was very Rude and yelled "we are busy!" What about the people who decide to come in and eat? Then another not so nice woman said do you want your money back? With all the attitude he said yes! The only thing they said that there are 3 of us working. That wasn't our problem it's management problem. The guy at the window kept making smartass remarks! He needs to be fired since he had NO interaction with us customers that were standing around to get there food! We got our money back, didn't get my points back and went to Burger King for our breakfast. Im posting everywhere about this experience so this McDonald's will shut down!! And management will take control and make better choices about how there employees treat in house customers!!!😡 Very unhappy customers! Will boycott this McDonald's 🤔
- OKOlivia KnollNov 21, 20251.0Management doesn’t help customers and apparently when you order on the app, and it won’t show up in their end-they will be rude and also ignore you and not offer any type of help or even consider giving you the food you already prepaid for. Horrible service! Tried handing me the wrong order! Had me reorder it on my app, then STILL DIDN’T SHOW UP IN THEIR SYSTEM, I went inside and by that time BREAKFAST WAS OVER & manager was too busy to help me. If I could give this place a 0 star I would. Do better!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 9851 NE Barry Rd in Kansas City?
McDonald's at 9851 NE Barry Rd is open 24 hours a day, seven days a week.
Is McDonald's at this location open for delivery and what are the delivery hours?
Yes, McDonald's offers delivery 24/7 at this location.
Does this McDonald's location have a drive-thru and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open 24 hours a day, seven days a week.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's provide for ordering and pickup?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I find the menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order McDonald's using a mobile app?
You can order via the McDonald's App available on iOS and Android. iOS: https://apps.apple.com/us/app/mcdonalds/id922103212, Android: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What are some nearby dining options to McDonald's at 9851 NE Barry Rd?
Nearby restaurants include 54th Street Grill & Bar, Culver's, KFC, Applebee's LIBERTY, and LongHorn Steakhouse, offering a variety of American, fast food, and steakhouse options.
Are there any nearby convenience stores or gas stations near this McDonald's?
Yes, nearby convenience stores and gas stations include Cumberland Farms, Minit Mart, and Phillips 66 Gas, which can be convenient for fuel or quick shopping before or after visiting McDonald's.
What other services and points of interest are near McDonald's at this location?
In addition to restaurants and convenience stores, nearby places include Walmart Pharmacy, Security Bank of Kansas City, Bitcoin Depot ATM, and various real estate agents and medical centers like Spira Care Liberty.