McDonald's

3.1
1122 reviews
Get DirectionsCallWebsite

Business Details

8326 Wornall Rd, Kansas City, MO
64114, United States
(816) 523-7111
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8326 Wornall Rd, Kansas City, MO
64114, United States

Hours

Reviews

3.1
1,122 reviews
5 stars
315
4 stars
217
3 stars
183
2 stars
98
1 star
309

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items, with several noting issues with freshness.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area, contributing to a negative dining experience.

Customer Experience

Several customers expressed frustration with the overall experience, citing issues with order accuracy, staff attitudes, and long wait times.

Location Issues

Many reviews indicated that this location consistently underperformed compared to other McDonald's, with some suggesting it should be closed.
  • CM
    Cory Mathews
    Nov 17, 2025
    5.0
    All 👍 good
  • RL
    Randall Liestman
    Nov 12, 2025
    3.0
    Food is decent goweve
  • DJ
    Darnella Johnson
    Nov 8, 2025
    5.0
    The boss kenisha common she's a great boss and she has a lot of patience always good and quick food.
  • VS
    Virgenea Salaam
    Oct 30, 2025
    3.0
    Me and my husband went there for his birthday. I wasn't too happy with my dinner. I was going to get the buffet, but it was too pricey.
  • SS
    Shandolyn
    Oct 28, 2025
    1.0
    Ordered food on mobile app, sat in lobby and ate my double cheeseburger, spicy McChicken, medium fry and a large drink, then when I was done, I went to use the restroom and it was locked so I asked the Ladies at counter if I could use the restroom, and they said, "you have to purchase something" and I said, "I did purchase something on a mobile order" and even provided the code for purchase. Finally after repeating all that 4 times, I got to use the restroom. Then not even 2 minutes after being in there, an employee comes in and yells, "how long are you going to be" and said, "I just got in here". Then an employee come in again 3 mins later and asked, "are you done yet"(very rudely) and I politely replied, "I just got in here, I'll be done when I'm done". I came out of the bathroom a few minutes later and said to them, "you know it's very rude and unprofessional to treat any customer like you have treated me during my visit here today and I will be putting a customer complaint in. Then I left, without leaving them any chance to say anything back. Also the food was ok. Fries were fresh, the burger tasted stale, the spicy McChicken was decent and my drink was a Dr pepper and it was flat.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 8326 Wornall Rd, Kansas City?

McDonald's is open daily from 5:30 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.

Does this McDonald's location have a drive-thru service, and what are its hours?

Yes, the McDonald's at 8326 Wornall Rd has a drive-thru open daily from 5:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.