Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.
Food Quality
Many reviews mentioned cold or stale food, incorrect orders, and overall dissatisfaction with the food quality.
Staff Behavior
Several customers experienced unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service during their visits.
DC
Darren Capper
5 days ago
5.0
It's McDonalds what can I say.
JE
jake edge
Jan 4, 2026
3.0
My last experience was a lot better and everything went much smoother, even though they were busy.
XR
Xiomara Rivera
Dec 27, 2025
1.0
I requested a meal but but only was charged for the burger when I got to the window I mentioned that something was wrong because they never asked me what kind of drink I want it. My burger was supposed to be made to special order. It was not not only was not made with the specifications that I gave, but it was cold and so was my fries, even though they made a mistake I had to pay for my drink and when they gave it to me, it was overflowed, which caused it to spell on me. Terrible service terrible. I will never come back here.
TT
Tracy
Dec 27, 2025
3.0
I'm thinking McDonalds is probably soylent green. (Not Soilent Green).
CL
C Lauren
Dec 20, 2025
1.0
Highly unprofessional to the woman bigger Hispanic manager cussing me out and yelling at me over the speaker maybe it’s time to switch to careers you seem extremely miserable.
What are the regular opening hours for this McDonald's location?
This McDonald's is generally open from 5:00 AM to 1:00 AM Monday through Wednesday, with extended hours on Thursday from 5:00 AM to 4:00 AM, and 24-hour service on Friday and Saturday. On Sundays, it operates from 4:00 AM to 1:00 AM.
What are the delivery hours for this McDonald's?
Delivery service is available from 5:00 AM to 12:30 AM Monday through Wednesday and Sunday, from 5:00 AM to 3:59 AM on Thursday, and from 4:00 AM to 3:59 AM on Friday and Saturday.
Is there a drive-thru available at this McDonald’s and what are its hours?
Yes, this McDonald's location has a drive-thru. It operates from 5:00 AM to 1:00 AM Monday through Wednesday, from 5:00 AM to 4:00 AM on Thursday, runs 24 hours on Friday and Saturday, and is open from 4:00 AM to 1:00 AM on Sunday.
What services does this McDonald's offer for convenient ordering and pickup?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 5353 NW 64th St, Kansas City, MO 64151, USA.
Are there nearby places where I can shop or do other errands around this McDonald's?
Yes, near this McDonald's you can find a Hy-Vee Fast & Fresh convenience store, Shell gas station with car wash services, RadioShack electronics store, CVS Pharmacy, and several ATM locations such as Bank of America ATM and LibertyX Bitcoin ATM.
What dining options are near this McDonald's if I want to try different food?
Nearby dining options include Papa Murphy's Take 'N' Bake Pizza for pizza lovers, Saki Asian Restaurant offering pan-Asian cuisine, Wahlburgers @ Hy-Vee for gourmet burgers, and Ya Yas restaurant for additional variety.
Are there any pet services close to this McDonald's?
Yes, Mariah’s Grooming and Northland Cat Clinic, which offers veterinary and pet store services, are located nearby.
How can I order food from this McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or order online via the provided delivery link.