Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,149 reviews
5 stars
821
4 stars
399
3 stars
425
2 stars
160
1 star
344
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported rude and unresponsive staff, with frequent complaints about incorrect orders and slow service.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or improperly cooked items.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficient service.
Location Concerns
Several reviews mentioned the presence of homeless individuals around the restaurant, contributing to an uncomfortable atmosphere.
- ARAngelo RodriguezNov 15, 20251.0Ordered all my food 30 dollars worth , I had 100 dollar bill and he tells me he can’t accept it , there’s no sign saying that or anything telling you ahead of time. This company makes millions of dollars and can’t break 100 from a 30 dollar tab . Like if it’s that big of a deal to break 100 dollars then tell the government to stop making them, why does the consumer have to have to deal with the inconvenience.
- JCJillian ColquittNov 14, 20255.0This location reignited my love for Mcdonald's. The food is always hot, and the diet coke is always crisp. This place should have better than a 3.6 average star review.
- MJMoss'Jhae' JohnorNov 3, 20252.0Came through the drive through to get lunch for my daughter and when they handed me her Dr. Pepper freeze the top was not all the way on it and it spilled all over my lap. The worker in the window slammed the window open , rudely asking me what else I needed as if she didn’t see what just happened and didn’t even offer me a napkin. Also my daughter food was cold. This use to be my favorite McDonald NOT ANYMORE!
- DODanny OhrenNov 1, 20251.0Not 24 hours for guest.
- KSKelly “Scooby”Oct 14, 20251.0They got the order wrong there was a homeless person sleeping in the restaurant they were supposed to bring our food to us but never did just called out a number
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer a drive-thru service?
Yes, the drive-thru is open 24/7 at this location.
Can I get delivery from this McDonald's?
Yes, delivery is available 24/7 with options like same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android devices.
Where is this McDonald's located?
This McDonald's is located at 3741 Broadway, Kansas City, MO 64111, USA.
What services does this McDonald's offer on site?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there nearby tattoo and piercing shops close to McDonald's?
Yes, nearby shops include Piercings by Ray, Big Smith Body Piercing, Limitless Tattoo Company, Collective Ink KC, and Twin Tigress Tattoo, making it convenient for customers to get tattoo or piercing services before or after visiting McDonald's.
What beauty and hair salons are near this McDonald's?
There are several beauty and hair salons nearby such as MOSS Salon Studios, Tran Beauty Studio, Cristina Espinosa, Kelsey Wood Hair, Hairs by Henley, Salon 1129, Hair by Marysol Burton, and Unveiled Aesthetics. Customers can enjoy pampering themselves before or after their meal.
Are there other dining options near McDonald's on Broadway?
Yes, nearby dining options include Chubby's On Broadway, Crazy Crab (a seafood and Cajun restaurant), Krab Kingz (an American seafood restaurant), and The Blarney Stone pub. It's a great area to explore different cuisines around your McDonald's visit.