McDonald's

3.6
2158 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3741 Broadway, Kansas City, MO
64111, United States

Hours

Reviews

3.6
2,158 reviews
5 stars
825
4 stars
400
3 stars
427
2 stars
161
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising specific staff while others noted poor attitudes and slow service.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying hot and fresh meals, while others received cold or improperly cooked items.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Operational Issues

Customers frequently experienced problems with order accuracy, long wait times, and the restaurant not being open during posted hours.
  • MM
    MoistLlama
    2 days ago
    1.0
    If you leave anything here by accident, accept it's loss because the manager will tell you "people take things, tough" and refuse to show you the cameras
  • AF
    Amina Ford
    2 days ago
    1.0
    I can’t get no mocha fratty frozen frozen they don’t speak English they they they do not make
  • LA
    Little Miss Know it all
    Jan 3, 2026
    5.0
    It’s McDonalds love my iced coffee
  • KK
    Keely Kolterman
    Dec 11, 2025
    1.0
    Oh no, I can't have sit in customers after 9pm, no...
  • DC
    Daniel Choate
    Nov 30, 2025
    5.0
    It is a little store but you can expect the same service and smile from the people there. Very friendly and everyone was greeting customer's making them feel at home. There was no rush to hurry up and order. So take your time with the menu, enjoy the atmosphere of a friendly McDonalds and spend time with the family oriented just by yourself.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer a drive-thru service?

Yes, the drive-thru is open 24/7 at this location.